📱 Kia Access — Monthly Reviews
2026-09 (Sep 1 – Sep 30) · 119 review(s) · App Store + Play Store (US)
📊 Monthly summary
119 Reviews | 3.52★ Avg rating | 42 Low (1–2★) |
vs last month Reviews -152 ▼ · Rating +0.31 ▲ · Low -67 ▼
📊 Last 6 months trend · Avg rating by store
🍎 App Store Avg 2.8★ · 657 2.9 | 2.6 | 2.7 | 2.8 | 3.0 | 3.2 | Apr 100 | May 103 | Jun 157 | Jul 109 | Aug 140 | Sep 48 |
| 🤖 Google Play Avg 3.3★ · 709 2.9 | 3.2 | 3.4 | 3.0 | 3.5 | 3.7 | Apr 90 | May 146 | Jun 135 | Jul 136 | Aug 131 | Sep 71 |
|
🍎 App Store 48 · 🤖 Google Play 71
⚠️ App Store: the API only provides reviews back to Sep 2, so this period may not be fully covered. The count shown is a lower bound.
⚠️ Play Store: the API only provides reviews back to Sep 1, so this period may not be fully covered. The count shown is a lower bound.
Overall 4.72★ · 415,217 reviews · Current v7.31.1
🚨 Attention needed — 21 review(s) at 1–2★
| ★★★★★ |
|
23 |
| ★★★★☆ |
|
2 |
| ★★★☆☆ |
|
2 |
| ★★☆☆☆ |
|
4 |
| ★☆☆☆☆ |
|
17 |
★★★★★ Service
Good service
— Erjate Sep 12 · v7.31.0
★☆☆☆☆ Better than MyHyundai but….
It may look like MyHyundai, but Access works much much better and connects way more reliably. But it still is extremely limited in useful functions including no support for plug & charge or Apple Maps.
— Johncap523 Sep 11 · v7.31.0
★★★★☆ Reliable, convenient, one glitch
Lots of capabilities, such as turning on heat or air-conditioning and controlling charging schedules the one glitch is that the digital key is not always recognized and sometimes takes up to five minutes, sitting in the car, trying to get it to turn on… eventually it does.
— JHCali415 Sep 11 · v7.31.0
★★★★★ Kathy
Play like the app. At first, I had trouble with it, making my payments. After calling a Kia, I have made my last few payments on the app and have had any trouble.
— Church’s Sep 10 · v7.31.0
★★★★★ First oil change after purchasing car here.
First 3 oil changes are Free!! Great service and great prices for other things like tire rotation and come to find out many other services! People there couldn’t be kinder! Thanks Ken Ganley Kia!!
— Weissl1215 Sep 9 · v7.31.0
★☆☆☆☆ Removing old vehicles from Kia Access
I owned a 2022 EV6 which was totaled, and I no longer own it. It still comes up on my Access app as one of my vehicles. To remove it from my app, I have been instructed to collect and submit documentation to Kia indicating that it was totaled and I no longer own it. All that to have Kia simply remove it from my app, which may be a simple click of a button on their part.
With all the other problems I’ve had with Kia, from obtaining parts after purchasing a vehicle, to the lack of the ability of Kia’s techs to resolve glitches in electronic controls in my 2025 EV9, I have resolved never to own another.
— Stopped without finishing Sep 9 · v7.31.0
★☆☆☆☆ Kia not up to this.
The profiles take too long to load on the car, and it blocks you from doing anything until the profile loads. It makes owning a Kia a serious headache. They needed to wait to rollout profiles until they were ready for real time use.
— StuffNFluff Sep 8 · v7.31.0
★★★★★ Digital key
Let app work with apple wallet better for digital key.
— Deeeeehhhzzz Sep 8 · v7.31.0
★☆☆☆☆ Rarely works
Never wants to work when I actually need it
— Kit-tastic Sep 7 · v7.31.0
★☆☆☆☆ The latest update removed useful vehicle data and made trip statistics materially worse.
This isn’t just a preference for the old design. The previous app provided actual EV telemetry. For an individual trip it separately reported Driving, Climate, Electronics, Battery Care, and Regenerated energy, along with distance, duration, average speed, and an efficiency graph.
For example, one of my saved trips reported 20.68 kWh Driving, 1.29 kWh Climate, 0.53 kWh Electronics, and 4.60 kWh Regenerated. Nothing was ambiguous: energy consumption and recovered energy were separate quantities.
The old app also retained useful cumulative statistics. My previous data showed 5,094 miles, 1,656.96 kWh Driving, 65.25 kWh Climate, 40.25 kWh Electronics, and 262.50 kWh Regenerated. The monthly reports separately displayed distance, average speed, efficiency, driving time, energy consumption, regenerated energy, and climate energy.
The new app has replaced that information-rich presentation with dramatically less useful summaries. Worse, its trip efficiency figures now appear to credit regenerated energy in a way that makes them inconsistent with the efficiency displayed in the vehicle itself. I recently had highway trips where the vehicle was showing roughly 2.4–2.5 mi/kWh, while the new app’s trip figures work out to roughly 3.1 mi/kWh. A number that cannot be directly compared with the vehicle’s own efficiency display is considerably less useful.
More importantly, there was no need to choose between simplicity and data. Keep the simplified overview for users who want it and provide the detailed telemetry under a secondary screen. The previous app already demonstrated that Kia has access to this data.
I previously rated this app 3 stars. After this update, I am changing that to 1 star. This update did not merely redesign information I use—it removed it and changed the meaning of information that remains. Please restore the detailed trip and energy statistics.
— GoyardJay Sep 7 · v7.31.0
★☆☆☆☆ Auto start never happens
I’ve had my car a month and I’ve Gotten the app to start my car 2 times
— Voni-Jo Sep 7 · v7.31.0
★★★★★ Kia Seltos
This app makes life easier
— MonitaBv Sep 7 · v7.31.0
★★★★★ Amazing
The best Kia I have in my life nice car
— Gary adely Sep 7 · v7.31.0
★★★★☆ Trips
No carga lo trips
— George1189 Sep 7 · v7.31.0
★★★★★ Best vehicle
Love everything about my Kia
— Vslsing Sep 6 · v7.31.0
★★★★★ Gabby from Kia connect
Gabby was so amazing and helpful in transferring my Dads Kia to me !
Thanks sooo much !
— 25Carnival Sep 6 · v7.31.0
★★☆☆☆ Not worth it
Too costly and they don’t offer cheaper packages. If they offered just lock and unlock plus remote start for cheap I would pay. Plus they collect your driving data and sell it even if you don’t subscribe.
— johnsreb1 Sep 6 · v7.31.0
★★★☆☆ It should be free
I wish all of the application were free.
— Cfrank84 Sep 5 · v7.31.0
★☆☆☆☆ Pay for remote lock is a ripoff
I feeling I rent my car…
— Jules8819 Sep 5 · v7.31.0
★☆☆☆☆ Pay or Get basic features
I paid way over sticker price for my Kia EV6 in 2022. I refuse to pay more. I’ve had issues with the app over the years and it was hacked at least once since I’ve owned my car. Buyers beware!
— tjm new york Sep 5 · v7.31.0
★☆☆☆☆ Terrible
Unnecessarily difficult to use
— EV6 owner Sep 5 · v7.31.0
★★☆☆☆ Clunky, slow, unreliable
I wish they would hire some UX designers to actually make this clear and usable. And some engineers to actually make it fast and snappy. There are vibe coded versions of this app that are more reliable.
— UniversalTime Sep 5 · v7.31.0
★★★★★ Nice
It’s a cool app
— Atcherson.Ca Sep 5 · v7.31.0
★★★★★ 5 Hills CrossFit
The app is awesome! It’s come a long way! I have a 2020 Forte, 2017 Kia Niro and this app is way better! Not to mention the car!
— Coach CrossFit Sep 5 · v7.31.0
★★★★★ Convince at my fingertips
Everything short of picking me up at my door step is available under one app. À
— snkboom01 Sep 4 · v7.31.0
★★★★★ Kia Sportage
I originally brought a 2023 Kia Sportage and loved it, but it didn’t have the perks that I wanted so I eventually traded it in for a 2025 Kia Sportage Prestige and I am in love!! The app Kia Access is extremely convenient and allows me to access everything I need.
— Catcab66 Sep 4 · v7.31.0
★★☆☆☆ Logs me out constantly
The token life on users that log in with 2fa is way too short. Literally logs me out every day, which makes the widget useless. I don’t see the point in 2fa if the token lasts like 6 hours. I don’t want to log in each time I want to start my car in the summer to cool it down
— Konichiwasoup Sep 4 · v7.31.0
★★★★★ Snickers
Love this app
— FluffyFusion Sep 4 · v7.31.0
★★★★★ Kia Access
I just love how if I forget to lock it. It sends me a notification and then I’m glad I’m able to lock it through the app. I don’t have to walk to the car or walk outside to lock it. I just really love
— Sony R A Sep 4 · v7.31.0
★★★★★ Great
The best
— asdffbjklpiyt Sep 4 · v7.31.0
★★★★★ Remote
Greatest
— iyamREDDY Sep 4 · v7.31.0
★★★★★ Kia Access
We’ve experienced back to back heatwaves where having this app has been a great tool especially when I have my grandson.
— MzMeani Sep 4 · v7.31.0
★☆☆☆☆ Pricing
I think it's absurd that I paid 30,000+ for this vehicle and I have to pay for a subscription for things that should be included
— ofsvizivxigz Sep 3 · v7.31.0
★☆☆☆☆ App doesn’t work
This app worked just fine when I bought my KIA back in March. Now, it hasn’t worked properly for about two months. Even with a delete and reinstall smh
— M.S.A.O Sep 3 · v7.31.0
★☆☆☆☆ Internet connection
It would be great if the app would work without having to have an internet connection. Can’t use the remote start, lock or anything without being connected so this is pretty useless.
— Janicew1325 Sep 3 · v7.31.0
★★★☆☆ Key finder would be really, really useful
So many options but really need a “where did I put my keys” function.
— mjccccc Sep 3 · v7.31.0
★☆☆☆☆ Does not work
It work at first but then it will just stop and I have tried everything to get it to work again but still nothing. I haven’t even had the car a year yet and it stopped working In April after just 5 months.
— Hi by no Sep 3 · v7.31.0
★★★★★ K4
The best ever except when your backing up no noise to let you know if your close to something
— Mel Mel 03 Sep 3 · v7.31.0
★★☆☆☆ Displeased
It said I had 5 years on my free trial but after owning my car a little over 2 years it says my trial has expired and it wants me to pay for it.
You pay for the app and it doesn’t update as it should. I have a full tank of fuel it shows it’s empty.
— Hootersville 2 Sep 3 · v7.31.0
★☆☆☆☆ Too difficult/impossible to edit
I moved. I keep getting notified I need maintenance and it only gives the option of a shop in Missouri. Tried scheduling maintenance for a shop in Minnesota twice with no response.
— AuntRainey Sep 2 · v7.31.0
★★★★★ Kia Rating
I love this app but I’m having trouble with the digital Key app.
— anojik Sep 2 · v7.31.0
★★★★★ Great App
Status on Car and remote lock unlock, is great.
— MizzTab Sep 2 · v7.31.0
★★★★★ Awesome!!!
It makes my life easy in managing my car.
— Yewune Sep 2 · v7.31.0
★☆☆☆☆ Not great
Slow to respond, doesn’t clear maintenance codes without a call to Kia. I am just ignoring rather than calling. Not sure it’s worth the price they will charge me in a few years.
— RAM***10 Sep 2 · v7.31.0
★☆☆☆☆ Free access
Your option of the free access should be unlimited not 5 years
— MoiraJean45 Sep 2 · v7.31.0
★☆☆☆☆ Don’t waste your time
Terrible app that won’t work after a year, just to show how bad it really is it hasn’t updated my location in 6 months even after refreshing every month and paying for the subscriptions. I go on to pay my bill car bill and get off. They also don’t care to fix it at any locations or call you for anything. When the car is paid off this app is deleted.
— Birdsonthebat12345 Sep 2 · v7.31.0
★★★★★ Love the app
Love it very much informative
— spiceykelly Sep 2 · v7.31.0
★★★★★ Very smart”
Un automóvil que no tiene que envidiarle a ninguna marca de lujo del mundo.
— divingjj Sep 2 · v7.31.0
Overall 4.66★ · 99,110 reviews · Current vVaries with device
🚨 Attention needed — 21 review(s) at 1–2★
| ★★★★★ |
|
40 |
| ★★★★☆ |
|
7 |
| ★★★☆☆ |
|
3 |
| ★★☆☆☆ |
|
7 |
| ★☆☆☆☆ |
|
14 |
★★★★★
love it
— Maria Marrufo Sep 14 · v7.31.0
★☆☆☆☆
most of the technology of this car and app are tedious, not intuitive. the technology is embarrassing compared to a Tesla which cost less.
— T Holley Sep 13 · v7.31.0
★★★★☆
Need environmental controls in the app. Remote start is nice, but it would be awesome if we could adjust the temp and fan speed from the app!! If added I will change to 5 stars :)
— Nate B. (Geek of Truth2) Sep 13 · v7.31.0
★☆☆☆☆
Scheduled maintenance blues, I pay for kia connect and haven't needed it for many months. When I find it important they are down for scheduled maintenance that they don't inform you about. Avoid buying a car that needs an app for basic functionality. Modern software development is a total mess.
— David Willey Sep 13 · v7.31.0
↳ Developer reply (Sep 13)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
awwsome
— Samuel Jackson Sep 13 · v7.31.0
↳ Developer reply (Sep 13)
Thank you for your support! ^KW
★☆☆☆☆
never updates so I cant even use it.
— Juice Sep 12 · v7.31.0
↳ Developer reply (Sep 13)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
nice
— Aaron costen Sep 12 · v7.31.0
↳ Developer reply (Sep 13)
Glad you like it! :) ^KW
★★★★★
very easy to figure out works great
— eli rangel Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Thank you so much for your review! ^KW
★★★★★
This is the best vehicle app I have ever used. There is no lag when opening or using it. The information is comprehensive. I actually find it fun to use. Knowing how full my gas tank is helpful. Since my Seltos has retractable door handles, it is nice when it reminds me that the doors are unlocked, even in my garage. Sending trips from the app to the vehicle is fantastic. The one thing that I think could make this even better, would be if it showed what the MPG is since last filling up.
— Ed Jones Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★☆
Revising my review after more testing. They've fixed a lot of bugs. My only complaint is that it's still relatively slow compared to some other car makes I've had experience with. It's good to see they have made so many improvements tho, especially since I'm paying an annual fee for those cloud features.
— Dan Hollingshead Sep 11 · v7.5.0
↳ Developer reply (Sep 12)
Thank you for the update! Please don't hesitate to contact us if there are any other issues at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
Very convenient ... Makes me feel safe an secure let's me know if my doors unlocked or open maintenance tire pressure etc this app is great .. I Love my Kia
— Amberayvion Grady Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
love it 😀
— Kaylee Martin Sep 11 · v7.31.0 👍 1
↳ Developer reply (Sep 12)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
have the ability to start my car straight from my phone is a plus.
— Philip Lee-Chin Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Thank you so much for your review! ^KW
★★★★☆
This is a good idea that gives you access to various systems for your vehicle. I'm sure there's bad points as well as the good ones. Still getting use to Kia Access and have not been able to read up on or use each particular setup, so many things to review and get use to. I've only had the car for 4 months. I gave this review 4 stars as I haven't fully engaged in all the systems. I'm sure this will be 5 stars as this make and model are very impressive and fun to drive. Kudos to Kia's EV6 GT Line
— Glenn Middlecoat Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
just let me save my password, please. and work reliably and quickly. it's so slow to send signals.
— Jeremy Pelto Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
I find it hilariously funny. I will get alerted constantly if my Carnival is running idle or if I have left my doors unlocked. Yet if a door is left ajar and the internal lights are left on because of that, it will not send any alerts or notifications. It will not even alert me that the battery is draining away and about to die. It will do none of those things that are critical. In the year 2026 I would think this will be standard basics.
— Jason Patton Sep 11 · v7.31.0
↳ Developer reply (Sep 12)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★☆☆☆☆
app and security arent the best
— Dustin Williams (Dusty) Sep 11 · v7.30.1
↳ Developer reply (Sep 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love this app
— Sasha Griffith Sep 10 · v7.31.0
↳ Developer reply (Sep 12)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
Exceptional!
— Helima Afia Adum-Atta Sep 10 · v7.31.0
↳ Developer reply (Sep 12)
Thank you for your support! ^KW
★★★★★
Kia Access is the most intuitive, easy-to-setup useful, and informative automobile interface I've used so far. Thanks!
— Harriet Garner Sep 10 · v7.31.0
↳ Developer reply (Sep 12)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
Jane was amazing.
— Marianne Anderson Sep 10 · v7.31.0
↳ Developer reply (Sep 10)
Thanks a lot for your rating and safe rides :) ^KW
★★☆☆☆
unable to load app in my phone. where is an alternative?
— John Allebrand Sep 10
↳ Developer reply (Sep 10)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
car is good service is not so reliable
— Garold Jang Sep 10 · v7.31.0
↳ Developer reply (Sep 10)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★☆
sometimes remote functions are very slow
— Haseeb Khawaja Sep 10 · v7.31.0
↳ Developer reply (Sep 10)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★★★★
well worth it
— Jason B Sep 9 · v7.31.0
↳ Developer reply (Sep 10)
Thank you so much for your review! ^KW
★★★★★
Nice! easy to figure out (had Hyundai Digital Key so very familiar).
— Mark Cucchiara Sep 9 · v7.31.0
↳ Developer reply (Sep 9)
Glad you like it! :) ^KW
★★★★★
works well
— Bob Mendel Sep 9 · v7.31.0
↳ Developer reply (Sep 9)
Thank you so much for your review! ^KW
★★☆☆☆
it's functional. but the security on this app is the most annoying thing about it. it's supposed to replace my car keys, instead every other time I need to login again or put my password to use the app. very annoying.
— Shneur Wisnefsky Sep 9 · v7.31.0
↳ Developer reply (Sep 9)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
still learning just got my Kia
— Jose Fonseca Sep 9 · v7.31.0
↳ Developer reply (Sep 9)
Thank you for your support! ^KW
★★☆☆☆
it's better than nothing, but every time I send a command it's a 50% chance of some buggy error.
— Dan Hollingshead Sep 9 · v7.5.0
↳ Developer reply (Sep 9)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
inaccuracies, can't set up auto pay. can't make payments one time or with bank account, now nothing happens when I try and pay via card which charges you 2.999 percent on the payment. Very inconvenient key phob doesn't start car or lock my car. This is all very distasteful on my impression of kia businesses and apps. I honestly feel like Kia just us about money all around. I don't think I will be a returning customer. My experience at the dealerships are a 5 out of 10.
— Hellen Buckle (Ms Buckle) Sep 8 · v7.25.0
↳ Developer reply (Sep 9)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Whenever I've needed roadside assistance, they've been on it quickly.
— Candice Campbell Sep 8 · v7.31.0
↳ Developer reply (Sep 9)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
$20 a month? Are you serious?
— Mickey Lane Sep 8 · v7.31.0
↳ Developer reply (Sep 9)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Absolutely love this app!!
— CAT Sep 8 · v7.31.0
↳ Developer reply (Sep 9)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
works
— CJ Coombs Sep 7 · v7.31.0
↳ Developer reply (Sep 9)
Thank you for your support! ^KW
★★★★★
love it!
— Terri P-R Sep 7 · v7.31.0
↳ Developer reply (Sep 9)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
nice
— Mark Cucchiara Sep 7 · v7.31.0
★★★☆☆
Room for lots of improvement
— Norman S Sep 7 · v7.31.0
★★★★★
It's nice to know what's going on with my car at anytime. I trust the info more here as far as maintenance is concern, than the dealership.
— Lou Kebort Sep 7 · v7.31.0
↳ Developer reply (Sep 9)
Thank you so much for your review! ^KW
★☆☆☆☆
can't unlock my vehicle
— Cari Burmaster Sep 7 · v7.31.0
↳ Developer reply (Sep 9)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
This is GREAT, and Helpful!
— Mona Mona Sep 6 · v7.31.0
↳ Developer reply (Sep 6)
Thank you so much for your review! ^KW
★☆☆☆☆
Shouldn't have to pay monthly for Kia Access connect for basic car functions
— Russ Bessemer Sep 6 · v7.31.0
↳ Developer reply (Sep 6)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
half the time it doesn't work and they want you to pay for things you should already own when buying the car, but it is all about greed.
— Marcus Wilkinson Sep 6 · v7.30.0
↳ Developer reply (Sep 6)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
Very easy to use except the VIN scan should have been auto entered into the app rather than manually doing it.
— Muhammad Quazi Sep 5 · v7.31.0
↳ Developer reply (Sep 6)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★★★★
excellent app highly recommend to download
— Maria Melgar Sep 5 · v7.31.0
↳ Developer reply (Sep 6)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
amazing!
— Larry Simpson Sep 5 · v7.31.0
↳ Developer reply (Sep 6)
Glad you like it! :) ^KW
★★★★★
Love all the things it does for you!
— Jeff H Sep 5 · v7.31.0
↳ Developer reply (Sep 5)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
Can't purchase a subscription on my new/used vehicle even after kia reset to reflect that I'm the owner
— Zane Mitchell Sep 5 · v7.31.0
↳ Developer reply (Sep 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Doesn't support rental car
— Will Dickey Sep 5 · v7.31.0
↳ Developer reply (Sep 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great features.
— Dawan Woods Sep 5 · v7.31.0
↳ Developer reply (Sep 5)
Thank you for your support! ^KW
★☆☆☆☆
the app sucks
— derick mcdonald Sep 5 · v7.31.0
↳ Developer reply (Sep 5)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
amazing app
— Darnell Watkins Sep 5 · v7.31.0
↳ Developer reply (Sep 5)
Thank you so much for your review! ^KW
★★★★★
love it.
— Gary Manuel Sep 4 · v7.31.0
↳ Developer reply (Sep 5)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★☆☆☆
Kia needs to learn from Tesla how to make an app. Can't get this app to save a phone key successfully, and failure message doesn't help to debug the issue. Kia Connect access is way too expensive after the free trial. In comparison, Tesla provides 10 times more functionality at half the monthly price.
— Nancy Walker Sep 4 · v7.31.0
↳ Developer reply (Sep 5)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★☆☆☆
Not very intuitive to get to commonly used functions and slow to connect to car and update settings. Valet mode outside the app is locked behind the paywall. I get locking remote valet mode behind a subscription, but in-car valet mode should be like the valet keys from older cars.
— Kevin Anderson Sep 4 · v7.31.0 👍 3
↳ Developer reply (Jul 25)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great 👍🏿
— Ian Skeete Sep 4 · v7.31.0
↳ Developer reply (Sep 5)
Glad you like it! :) ^KW
★★★★★
kia has stepped up there game!
— Anthony Jones Sep 4 · v7.31.0
↳ Developer reply (Sep 5)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★☆☆☆☆
I was told this would work with my car and now it doesn't and trying to get a refund is hella hard
— Kelly C. Sep 3 · v7.30.1
↳ Developer reply (Sep 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
The Kia team of Benjamin, Carlos, Aaron, and Chase were great, really enjoyed working with them and got an excellent deal on a K4 hatchback.
— J J Sep 3 · v7.31.0
↳ Developer reply (Sep 5)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I bought a used Kia EV 6 about 3 months ago and it took me a minute to activate the Kia Access. I called customer service and they we very helpful in explaining the options. The app is super convenient and saves me time!
— Royal Anderson Sep 3 · v7.26.1
↳ Developer reply (Sep 3)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★☆☆
we need more features for the price. like live video playback from the car. motion tracking recording. we should be able to edit our car profiles including color of interior lights and performance.
— PhorXs Sep 3 · v7.22.0
↳ Developer reply (Sep 3)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
Kia is great!
— Veronica Duskin Sep 2 · v7.31.0
↳ Developer reply (Sep 3)
Thank you for your support! ^KW
★★★★★
I strongly encourage to get the KIA APP
— Jessie Cedillo Sep 2 · v7.31.0
↳ Developer reply (Sep 2)
Thank you so much for your review! ^KW
★☆☆☆☆
Incredibly new user UNfriendly. Password reset and verification process chaotic. You must turn on notifications to edit anything. When you turn them on, it doesn't recognize it and continues to tell me it can do nothing. Customer support non-existent. It's FAQ & AI. Email? Messaging? Text? I'm tired of looking. I have wasted 50min with this. My maintenance history is woefully inaccurate. Showing nothing since 2022.
— Terl Patterson Sep 2 · v7.31.0
↳ Developer reply (Sep 2)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
work great kia telluride 2027 .
— Edgaldo Sánchez Sep 2 · v7.31.0
↳ Developer reply (Sep 2)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Best Ever! Love it!
— Veronica Gaiters Sep 1 · v7.30.1
↳ Developer reply (Sep 2)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
No Sirve en Puerto Rico
— Tamara Vázquez Sep 1 · v7.31.0
↳ Developer reply (Sep 2)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
Love it so far, lots of accessories to figure out!
— Marc Wahler Sr Sep 1 · v7.30.1
↳ Developer reply (Sep 2)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
so awesome! just used it to unlock my car when I didn't have my keys and relock it after! such a cool app very thankful for it!
— Eric Herndon Sep 1 · v7.30.1
↳ Developer reply (Sep 2)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I love Kia access comes in very handy
— Carl Dumas Sep 1 · v7.30.1
↳ Developer reply (Sep 2)
Thank you so much for your review! ^KW
★★★★★
Love this car
— Reggie Evans Sep 1 · v7.30.1
↳ Developer reply (Sep 2)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
Appbot · monthly digest