📱 Kia Access — Monthly Reviews
2026-08 (Aug 1 – Aug 31) · 267 review(s) · App Store + Play Store (US)
📊 Monthly summary
267 Reviews | 3.23★ Avg rating | 106 Low (1–2★) |
vs last month Reviews +45 ▲ · Rating +0.33 ▲ · Low -3 ▼
📊 Last 6 months trend · Avg rating by store
🍎 App Store Avg 2.8★ · 703 2.7 | 2.9 | 2.7 | 2.7 | 2.7 | 3.0 | Mar 105 | Apr 150 | May 53 | Jun 157 | Jul 100 | Aug 138 |
| 🤖 Google Play Avg 3.2★ · 776 3.2 | 2.9 | 3.2 | 3.4 | 3.0 | 3.5 | Mar 160 | Apr 90 | May 146 | Jun 129 | Jul 122 | Aug 129 |
|
🍎 App Store 138 · 🤖 Google Play 129
Overall 4.72★ · 415,217 reviews · Current v7.31.1
🚨 Attention needed — 63 review(s) at 1–2★
| ★★★★★ |
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54 |
| ★★★★☆ |
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6 |
| ★★★☆☆ |
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15 |
| ★★☆☆☆ |
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12 |
| ★☆☆☆☆ |
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51 |
★★☆☆☆ Much worse than Tesla
The app is complicated to use, has delay, and generally doesn’t work well. They need to improve their tech to match Tesla.
— sweetspacemonkey Aug 31 · v7.30.1
★★★★★ Kia Access
Great App
— Yea_Jack Aug 29 · v7.30.1
★☆☆☆☆ Connect features don’t work
We can’t get any of the Kia connect features to work. The app is glitching and doesn’t let you do anything. The whole connect software is garbage.
— Rpa034 Aug 29 · v7.30.1
★★★★★ Montrose Kia
Great atmosphere and great people.
— gell-thompson Aug 28 · v7.30.1
★☆☆☆☆ Stupid electronics
Really tired of car alarm going off because sunlight on the back seat sets off the rear occupancy alarm. Really stupid and annoying feature.
— Trippy0846 Aug 28 · v7.30.1
★★★☆☆ When purchased the update
When I purchased the care I could turn on heated seats and adjust my air or heat but not I can’t since the app updated. I had it when I purchased the car so it should have stayed.
— 10 out of 10 would recommend🤩 Aug 27 · v7.30.1
★☆☆☆☆ Clunky and inconsistent
The app layout is not intuitive. The features are not explained well. The charging schedule doesn’t work a lot of the time, even when it’s turned on. This is very annoying.
— Jh158 Aug 26 · v7.30.1
★☆☆☆☆ Ripoff annual cost for basic features
Ripoff annual cost. Only useful thing you can do for free is check charge level and adjust charge max. Have to sign in every time you open the app even with such limited features.
— jstenz23 Aug 26 · v7.30.1
★★★★★ Not alway responding to touch.
Slow to respond to touch and changing vehicle status after a command.
— Gugyer Aug 25 · v7.30.1
★☆☆☆☆ Awful app
It continually says I need to verify my email and phone. But it doesn’t send any codes to my email. Yes, I have checked my junk folder. The app is useless. I agree with others that this app should not be a paid app to use all of the limited features. It’s ridiculous on so many levels.
— Tmilllllller Aug 25 · v7.30.1
★☆☆☆☆ Maintenance
This app sucks, if you leave your keys trusting the app it’s gonna work and open the car, that’s not gonna happen, this app really sucks
— GregCast92 Aug 25 · v7.30.1
★☆☆☆☆ What is going on
I’m getting ready to ask for a refund what is going on? Please help
— citykityll Aug 24 · v7.30.1
★☆☆☆☆ More features
Would like to see more features like open trunk and not frunk. Remote lock when walking away with phone. Vent car windows interior temperature etc. Closer to what Tesla has.
Phone key is unreliable when needed.
— Lenny 622860214 Aug 23 · v7.30.1
★★★★★ Best car
My favorite car I’ve ever owned. I’m a senior, and im counting on theirs one to last! It’s a plug-in hybrid, the third one I’ve owned. Deep red. Great sound system. Fantastic gas mileage. Smooth handling and minimal road noise. Only thing it doesn’t have is a front parking assist and camera (but the rear camera is fine). Love it!
— ChristopoherC Aug 23 · v7.30.1
★☆☆☆☆ Apple Watch App
It never works. You will always have to open the app on your phone to reconnect to the app on the watch. The watch app is only good for notifications. I would honestly put no stars if I could. The app on the phone is great besides having to sign in all the time.
— TheRealScoodie Aug 23 · v7.30.1
★★★☆☆ Kia access reiview.
Can be really slow to respond at times. Especially in a crowded parking lot.
— Kia user 1 Aug 23 · v7.30.1
★☆☆☆☆ Monthly fee
Was given this service for one year free when I leased vehicle. Following year, wife was given this feature for entire length of lease. Whether this is a dealership deal, or direction from Kia, it's bad practice. Pay crazy amounts for cars these days, only to be nickel and dimed.
— JerinGables Aug 22 · v7.30.1
★☆☆☆☆ Very limited
Most of the time changes not happening
— M_Mode Aug 22 · v7.30.1
★☆☆☆☆ Awful app
Awful app. Keeps disconnecting. I have log in issues, even though I use a passkey. I’ve deleted it.
— BornNGa Aug 22 · v7.30.1
★★☆☆☆ Too slow response
Every action is taking too long to respond
— Paddu's Aug 22 · v7.30.1
★★☆☆☆ Too slow
It’s hard to navigate because touchscreen on an Apple phone is easier on a Tesla car and app than it is on the Kia Access app. Sorry for my honest opinion, but it takes a long time to load and tothrough the app.
— Uber to pick up my Tesla Aug 21 · v7.30.1
★☆☆☆☆ No real clue
Very little explanation as to what is app related versus other.
— mmaox Aug 21 · v7.30.1
★☆☆☆☆ Mala aplicación
Hace más de un año que esta aplicación no funciona
— Idslsita Aug 21 · v7.30.1
★☆☆☆☆ Absolute garbage
I wish a zero star, or negative star rating was a possibility. But the worst I can give is one star. So that’s what it gets. The app is absolute garbage. And somehow, the customer service is even worse. Do not rely on this app to work at any point. Especially not if you want to lock and unlock your car. The Kia connect center is also terrible to deal with. If you bought a preowned vehicle, expected to take at least a week to get access. But that’s OK since the app doesn’t work anyway. I can’t think of any possible ways I could be more disappointed in this service overall.
— Lillianelizabeth Aug 21 · v7.30.1
★☆☆☆☆ I own this car, right
I own this car, right. Why do I need to pay to use it?
— Beef2k Aug 21 · v7.30.1
★★★★★ “Love the Convenience of Kia Connect” ❤️
Great App & Easy to Use
I really enjoy using the Kia Connect app. It makes it so convenient to remotely start my vehicle, lock and unlock the doors, and check my car from my phone. Everything is easy to use, and it gives me peace of mind knowing I can access my vehicle features right from the app. Overall, I’m very satisfied with it.
— Too-lee Aug 20 · v7.30.1
★★★★★ Kia start your car with your phone
My Kia is amazing. I can start my car with my phone turn on the air lock the doors. It’s amazing 2027
— Lanacade Aug 20 · v7.30.1
★★★★★ I ❤️ my KIA
I love my SELTOS
— Vb1066 Aug 19 · v7.30.1
★★★★★ Fantastic app!
I was a little skeptical at first if I was going to use this app at all, but now I use it all the time to make sure I lock my car and to get it started in this Mississippi heat and have the AC blowing cold by the time I get in. Keep up the good work.
— Juice4rugby Aug 19 · v7.30.1
★☆☆☆☆ Connecting
All of a sudden it came unconnected.
— gwolfey Aug 19 · v7.30.1
★★★★★ My new Kia from Bedford
My salesman Caleb asked me what my favorite feature was. I couldnt answer at the time. However, I figured it out it was the safety features and Kia Access.
— acinnoy Aug 19 · v7.30.1
★★★☆☆ Decent but a pain
Overall it’s pretty decent… by far the biggest annoyance / inconvenience is constantly having to sign in again. Like every other day I’m logged out automatically and have to sign in with pain in the neck dual factor authentication (meaning I have to ask the person I share the vehicle with for the code)! Also, the app constantly notifies me that my doors are unlocked when my car is in the garage. Otherwise it’s nice being able to see my mileage, fuel range, location, etc. I wish it had some lock, unlock, remote start, window control, etc widgets. It’s not bad but a few minor annoyances to accompany a fair number of annoyances in our new Sorento.
— BlakeGHx Aug 18 · v7.30.1
★☆☆☆☆ A waste of my money
This app use to have all the updates concerning my vehicle. It was updated and now it doesn’t show me as many features.
— ENH45 Aug 18 · v7.30.1
★☆☆☆☆ Can’t connect
As a second user to second Kia, it has been a nightmare and totally unsuccessful in being able to have both of us access the car. The app sucks
— Negar99 Aug 18 · v7.30.1
★☆☆☆☆ Below par
You can learn a lot from other manufacturers and their apps.
Tesla has a good one… Ford is also ok. The log in every time is horrible.
The set is not intuitive
— OFCSW6 Aug 18 · v7.30.1
★★★★☆ Great app, but wish it had one feature
Overall great app. I’ve used other car makes apps and this is by far the best. I only have 1 suggestion for quality of life improvements. Add auto lock. You can lock the car by sending a request via the app, why not have an auto lock feature based on a cron job? The app even sends push notifications to you when you’ve been away from the unlocked car for so long, why not let us set a time away auto lock?? I understand that requests cost money, but I really question how much for something like this.
— Bobeartow Aug 18 · v7.30.1
★★★★★ Love it!
I love it I wish it was permanent. It’s very helpful.
— Zaharah1 Aug 17 · v7.30.1
★★★★★ Love it!
So very convenient
— tRiSh_P_81 Aug 17 · v7.30.1
★★★☆☆ Spurious Error Texts
I keep getting messages which say my Telluride has been left unlocked when I know I locked it and the app shows it knows this too !! Why generate an erroneous message ??
— Storm1576 Aug 17 · v7.30.1
★★★★★ Convenient
The features offered with Kia Access make life more convenient and easier. The app allows owners to lock/unlock their car (or check to see if they locked it), start the car at the push of a button and have the ac at a perfect temperature which is nice for those hot summer days, and allows owners to view their driving score.
— Easily Distracted by Glitter Aug 17 · v7.30.1
★★★☆☆ Lock screen widget
The app itself is ok. Really hard to lock my doors from afar if I forget to lock them. But could yall make a widget for the lock screen instead of the home screen? Would be so much easier to open the widget through the lock screen than having to open/unlock your phone, scroll around to locate the app on the home page, and open it that way.
— Once per day play Aug 17 · v7.30.1
★★★★★ Button change
The only thing that needs attention is: to log out of the app you need to go to your profile; the problem with that is the unlock button is right above the profile button. The unlock button can be pressed by mistake.
— Me!!! You? Aug 17 · v7.30.1
★★★★★ Kay aye
Top tier
— jthreeonatrack Aug 17 · v7.30.1
★★★★★ A good alternative too remote start
I use this phone app often to remote start the car. It also good for giving me a heads up for gas, maintaince and recalls.
— Black Thumb 1256 Aug 17 · v7.30.1
★★★★★ App is very good but sends random incorrect messages re: doors unlocked, fuel low, tire pressure.
App randomly sends incorrect messages re: doors unlocked when they are locked, fuel level warnings when tank is full, tire pressure warning and sensor readings incorrect by 5 lbs (all tires). Seems to be a known issue. Needs a software update I imagine vs happening from when the car was new.
— Alflarson Aug 16 · v7.30.1
★★★☆☆ It’s not bad…
It provides a good amount of functionality but performance is hit or miss. I find I need to restart the app often because it will tell me a command is already in process but it is referring to one I triggered a while ago. Some people also state that it shows their actual vehicle down to the color. Mine never has. Just a generic Telluride.
I use the remote start frequently here in the Texas summers and it works really well. I like all the different configuration settings it gives. Three wishes though.
1)you could control the auto fan speed through it as one of the setting options…or it just defaults to high fan speed. Remote start seems to use the last setting you used in the car. Usually that is low auto fan speed. However, cooling the car it would be better if I could remote set it to high.
2)the ability to have it crack/open the sunroof and crack the windows to let some of the hot air out when it remote starts.
3)longer than 10 mins. In Texas, it just isn’t long enough to cool and I find myself having to trigger it twice.
— TRL5001 Aug 16 · v7.30.1
★★★★★ Best car overall
Kia should have monitor included after all this makes for a great a great company and public relations
— Jere ( a very happy customer) Aug 16 · v7.30.1
★★★★★ ❤️❤️❤️❤️❤️
So convenient
— Barb 63 Aug 16 · v7.30.1
★★★★★ Kia connect
Much better app than any other manufacturer that I’ve had. Never tells me it can’t connect or any other error. I will definitely pay for this when the free trial is over.
— Kia EV9 Aug 16 · v7.30.1
★★★☆☆ Rental car and multiple cars on Kia connect
The compatability between two cars on Kia connect is a big issue I saw trying to use my rental from towbin Kia.
— vecontini Aug 15 · v7.30.1
★★★☆☆ Better then nothing
A bit slow with updated car stats. Sometimes the range is not updated and shows 0. During charging. Watch app is a bit more troublesome and wants to be closer to phone. Still nice to have access to car info but have to wait for app to update. Coworker with Tesla is practically instant on her app.
— soundgalore Aug 15 · v7.30.1
★★★★★ Kia phone access
I am enjoying the security of this app do to active updates and support for my new car.
— JamaicanGirl10 Aug 15 · v7.30.1
★★★★★ Nice app
Great options and features
— UniqueLJ83 Aug 15 · v7.30.1
★★★★★ Great
So great for everything
— Buggerfats Aug 15 · v7.30.1
★★★★☆ Windows!
App is great, would love to see some options to open windows
— Afggjbddfh Aug 15 · v7.30.1
★★★☆☆ Update needed
App is convenient but very slow. Commands take too long to reach vehicle and app constantly logs you out.
— alvaro199420 Aug 15 · v7.30.1
★★★★★ Great app
No complaints this is a very good app to use just wish the AC was controlled separately from the scheduled starts
— Jett Thomas Aug 15 · v7.30.1
★★★★★ Very happy
New Telluride upgrade from Chevy Traverse. Everything about it is better especially the Kia Connect. Works as expected. Easy to use.
— NowellC Aug 15 · v7.30.1
★★☆☆☆ Temu Tesla
Compared to the Tesla app, the Kia app feels like a Temu Tesla - a cheap, Chinese (Korean in this case) knockoff. Very disappointing.
— Pastor Pookie Aug 15 · v7.30.1
★★★★★ Great lil app
I love using this app I can start my car basically from anywhere and when I get to the car, it’s either nice and warm in the winter or nice and cool in the summer. Perfect app. Let me know everything else about my car. What’s wrong if anything is wrong
— Jameston80 Aug 15 · v7.30.1
★★★★★ 😊
So easy to use 😊
— Vickie 🍸 Aug 15 · v7.30.1
★☆☆☆☆ Kia access
When I was looking to buy my sportage hybrid the sales person talked so highly about Kia access and it was so good and useful until the day I found out it was for limited time until you start paying for it. Was not happy and should have been told about this limited time
— Kenzilla 2.0 Aug 15 · v7.30.1
★☆☆☆☆ Slow & Doesn’t Work Half The Time
App is slow. Doesn’t work half the time when trying to start the car. Says something about moving the car or low signal despite being in a major metropolitan area with full cell service on all major providers.
Edit: I loved being logged out while at the gym today when trying to remote start my vehicle and turn on the AC. 👎
— ghostcodekc Aug 14 · v7.30.1
★★★☆☆ KIA ACCESS
a lot of incorrect dates on maintenance oil changes, tire rotations etc. not a lot of options to do and since myuvo.com converted the cars system on older models before 2020 it still is waiting send diagnostics to phone via usb on website and doesn’t recognize app.
— A •W•C Aug 14 · v7.30.1
★★★★★ Kia K4 EX
This is my first Kia which uses this app. I can track my car, start it before going outside. Lock and unlock my doors. This is pretty awesome!
— Linda’s photos Aug 14 · v7.30.1
★☆☆☆☆ Horrible
Remote start broken for over a month. Getting any response from customer service is impossible. No help after front line phone call. No follow up. Absolutely pathetic. Bad enough to move on from Kia all together.
— Wdof81 Aug 14 · v7.30.1
★☆☆☆☆ Doesn’t always work
There are times when I try to use the app but it doesn’t work for hrs. I live in the desert, so starting my car up to cool down before I get in it is almost a necessity. But because the app doesn’t always work, I get the joys of entering into a car that’s not been cooled down and is 115 inside. Thanks Kia Access for the help.
— j!980 Aug 14 · v7.30.1
★☆☆☆☆ Ease of use
I hate that it’s so difficult to make a payment through the app. I love the convenience, but you have to navigate to too many subsections to get to it.
— Mb12hgdas Aug 14 · v7.30.1
★★★★★ I love this app
It does what it should and doesn’t let me down.
— ACacau92 Aug 14 · v7.30.1
★★★★★ Kia
Great app to just have on your phone. For me it makes me feel as though my car is more secure and protected in all ways. Constant updates come to your phone. I love it and feel like every car owner should have an app like this on their phone.
— Dvr Toon Aug 14 · v7.30.1
★☆☆☆☆ Hard to verify
Since they added the verify code requirement it is nearly Impossible to get to click the verify button after entering the code. And besides if there are 2 drivers and only one gets the code PIA
— JcMcNc Aug 14 · v7.30.1
★☆☆☆☆ Waste of money in the long run
App is worthless without a subscription. The free ‘lite’ version goes away after 4 years of ownership. When I did subscribe to the top tier plan it frequently failed, and the only time I called for roadside assistance they were completely clueless. Never again Kia.
— wm79855 Aug 13 · v7.30.1
★☆☆☆☆ Cant Even Open the App
Ever since the new IOS I havent been able to open the app.
— GoofyRalph Aug 12 · v7.30.0
★★★★★ Great app!
Fast and reliable. Love the options. Trip history is great!
— 808HIhiker Aug 12 · v7.30.0
★★★☆☆ Not working right now
The app used to work great but the latest update the app crashes and won’t open. I’ve tried deleting and redownloading and it hasn’t fixed the issue.
— Ashlee09 Aug 12 · v7.30.0
★☆☆☆☆ Really
Too expensive, should be part of the sale price for the car.
— grunt1040 Aug 12 · v7.30.0
★★★★★ KIA
Love this car and the App👍🏼💪🏼💪🏼
— case 590 Aug 12 · v7.30.0
★☆☆☆☆ Auto fill
Whenever I use auto fill on my Apple phone, it will not accept my password. I have to manually put it in.
— De-Kia Aug 11 · v7.30.0
★★☆☆☆ MM
Sometimes I can’t open the door or start the car. It will say out of range or something like that when it is in my garage. No warning when you leave the moon roof open. If the car sits for a week I can’t open the door for someone because it says it is saving battery so I have to leave the door unlocked with the keys under the seat.
— MMMMMnnctbmg Aug 11 · v7.30.0
★★★★★ Nice
It works really well nice to start car and have it ready to go without having heat stroke or freezing your rear end off
— jmacs Aug 11 · v7.30.0
★★★★★ Great app
First time that I have an app to manage my car, love this one
— palvelirene20 Aug 10 · v7.30.0
★★☆☆☆ Most important feature doesn’t work
One of the main reasons I get ev’s is to be able to start the climate from the app. It’s pretty useful in the Texas heat. The climate start does not work. I went to the dealer who advised me to call customer service. They took a report a few weeks ago and I haven’t heard anything since and it still doesnt work. I gave two stars because the proximity unlock/lock works well
— Mike NYC1 Aug 10 · v7.30.0
★★★★★ My journey with Kia
First let me say the people are absolutely marvelous a Gerald Kia in Matteson , Il. I have personally owned 4 Kia’s starting with a 2017 Cadenza Limited, a 2020 StingerGt2, a 2022 StingerGt2 and Presently a Kia Ev6 Gt line. My daughter recently purchased a New Sorento Hybrid Ex 2026 . When any friends or relatives need autos i take them to Gerald Kia and let them experience the great process of owning a Kia from Gerald Kia of Matteson. From purchase to service is exceptional excellence. Don Seals
— Star Studded Experience Aug 10 · v7.30.0
★★★★★ Conveniense
Love this app very conveniences set up a timer don’t have to worry if i forgot to warm up the car or cool of the car while I get ready LOVE IT
— Santadiabla Aug 10 · v7.30.0
★★★☆☆ Needs updating
This is very frustrating to use.. I constantly have to verify the account
— EVnow23 Aug 9 · v7.30.0
★☆☆☆☆ Subscription nonsense
Subscription culture for a car you paid for is theft.
— Popsiclesyay Aug 9 · v7.30.0
★★★★★ Love the app, but…
This app is very convenient for locking doors and vehicle info like gas, etc. I wish Kia offered a low cost plan for basic needs such as this.
— cddroid Aug 9 · v7.30.0
★☆☆☆☆ Poor software + $15/mo
There are barely two or three useful features. No dog mode. How hard is that to code?! $15/mo+ if you want to be able to preheat or cool your car. Total rip off.
— ExTeslaa Aug 9 · v7.30.0
★★★★☆ Very good app
Easy to use. Could be better if we could set charging times.
— Angelsong7 Aug 9 · v7.30.0
★☆☆☆☆ Not good
I love the EV nine but the app is terrible. Please try to replicate the Tesla app. They do it way better.
— clarkdavisw Aug 8 · v7.30.0
★☆☆☆☆ 21 k5
Since Kia updated their system my 21 k5 can no longer get app access
— Mkaejae Aug 8 · v7.30.0
★☆☆☆☆ Pathetic
This app is an embarrassment to Kia.
The remote entry only works occasionally and then only if it is currently connected. In other words you need to close and open the app each time that you walk up to your car and hope for the best. Forget about opening the passenger door for a guest. If you are lucky enough for it to work you will probably need to walk around to the driver side to unlock the doors. Driver side seems to work about 50% of the time and passenger side about 25%.
If you want to turn charging on and off remotely you better buy a Tesla.
I really like my Sorrento PHEV but Kia really needs to figure out their app.
— MrWatter Aug 8 · v7.30.0
★★☆☆☆ Change key fab start length
Why does the car turn off so quickly when starting with the key fab?
— options are great Aug 8 · v7.30.0
★★★★★ Forward thinking
This is an impressive vehicle. So many of the amenities that comfort passengers missing in other EVs have been addressed in this vehicle.
— ‘Zalo Aug 8 · v7.30.0
★☆☆☆☆ Too expensive
To Renew subscription is way too expensive. I was told by the dealer that Kia would send me a code for a reduced year rate. But they haven’t. Even after contacting corporate. Very disappointed
— Solserfr Aug 7 · v7.30.0
★★☆☆☆ Getting started
My call to the support team resulted in a non answer or solution. The team bento be more skilled in addressing and resolving issues related to MSN-short codes being blocked resulting in the failure to verify the phone number linked to an account. This resulted in connecting to two additional support groups to resolve the problem
— Jwalsh 2 Aug 7 · v7.30.0
★☆☆☆☆ Terrible app
Constantly makes you log in and doesn’t work when you need it.
Thank you for the reply. That’s unnecessary security. Ford doesn’t do it, Tesla doesn’t do it. It’s super annoying when trying to get into the vehicle or start climate.
Also the app is cluttered. You should literally just copy what Tesla did, verbatim.
— Vikisawesome Aug 7 · v7.30.0
★★☆☆☆ Not please regretting buying it.
We are totally frustrated with our new car. So many weird things happening. 1. Used the Valet option once and can’t get it to turn off, called Service and never got a call back. 2. The GPS sent us to literal DEADENDtwice. 3. My Kia Access won’t recognize us. 4. My first payment, I had setup an automatic withdrawal from bank. I never received any notification about taking the payment, so in fear of making my payment late I sent another payment. Now my account shows two payments made. We are not satisfied at all.
— Treenana Aug 6 · v7.30.0
★★★★★ Best kia service
I buy every car from Joe he has the best family! Everyone is so helpful in this store. Love them and my KIA K 5🫶👍🏼
— Kelly "d" Aug 6 · v7.30.0
★★★★★ must have!!!
fantastic
— dangaleks Aug 6 · v7.30.0
★★★★★ Fab
U lous
— emmmiiiiiiiiiiissss Aug 6 · v7.30.0
★★★★★ Convenience
This app allows me to remotely manage my vehicle from starting with climate control in both winter and summer at work to checking fuel levels, lock my vehicle and even schedule maintenance
— Jack fury Aug 6 · v7.30.0
★☆☆☆☆ Bad interaction with apple products
The app keeps logging me out when I needed the most. Also, bad interaction with Apple Watch, I was never able to lock or do anything through the watch, so I have to stop doing everything I’m doing and grab my phone, just to realize that I’m logged out from the app, so sign in again, and it won’t recognize my face for Face ID so type or look for the password, wait for a code or email, very inconvenient and doesn’t serve the purpose for what this should be intended. Hopefully it will be fixed soon
— Crisfrias Aug 6 · v7.30.0
★☆☆☆☆ Stop logging me out every two fobbing days
Stop it. It’s my phone, needing my unlock code or Face ID, ten failed logins and the device locks.
Stop logging me out of your stupid app.
I got a canned reply from developers that shows that they don’t know how smart phones work.
“The app will sign out for security purposes. If your phone has Face ID or Touch ID, you can use those to sign into the app quicker.”
They’re doing security theater and being a useless nuisance. If someone can get to the app login screen, the forgot password function only requires access to the related email address or phone number(SMS message) to reset the password. Guess what, you incompetent buffoons, if they can get that far on the device that automatically logged out the app, they have access to both of those reset options already.
I repeat: Stop it. It’s my phone, no one can get to the app without my unlock code or Face ID. Ten failed logins and the device will erase it self. That’s actual security.
Stop logging me out of your stupid app.
Everything is security theater and capitalism rewards incompetence with a paycheck as long as you’ll do the same silly song and dance as the rest of the incompetent gainfully employed. I’m going to gleefully lie on my next job interview and nail it. I’m going to print this silly nonsense out and re-read it every time I get anxious about a job interview.
— Rockin' Kat Aug 6 · v7.30.0
★★★★★ Doors unlocked
Notifying me my doors are unlocked and not having the capability to set a timer or have them auto lock after a certain amount of time is pretty silly. I can get a notification my doors unlocked but don’t have the settings to set a timer for them to auto lock. Just hilarious to me. Please add an auto door lock setting.
— DJDupdj Aug 5 · v7.30.0
★☆☆☆☆ Thumbs down
The app is terribly inconsistent and I don’t love it.
— Aliencav Aug 5 · v7.30.0
★☆☆☆☆ Pay wall subscription
Putting features that promoted the sale of a car behind a subscription is a new low and peak greed
— MrRSR Aug 5 · v7.30.0
★★★★★ Karen
This app is a must!!!
— knlhowell Aug 5 · v7.30.0
★☆☆☆☆ Almost makes you want to take the car back…but…
Such an amazing car, the EV6GT-Line. It’s a shame that this software almost destroys your love of the car in the beginning. It’s taken 5 days, and I am extremely technically savvy, to even become to navigate this horrible software. Just be aware that’s what you’re getting into bed with!
— Tapakidney Aug 5 · v7.30.0
★★★★☆ Walk away, Auto lock
Don’t see why you can’t add the walk away automatic lock feature
— bigrogj Aug 5 · v7.30.0
★★★★☆ Was a 5, now a 4
Update made calculating biz miles more challenging. The previous version was better for doing weekly summaries of business vs personal uses.
— Coachphilwil Aug 4 · v7.30.0
★☆☆☆☆ Only good for starting your car
The app has a section for health report on your vehicle, but it is not accurate at all. As I have multiple lights on my dashboard, but the app is saying everything is fine. The only thing this app is good for is using the option to start it and to find it.
— Shell081012 Aug 4 · v7.30.0
★☆☆☆☆ No Kia Connect, No Service, No Communication
I’ve tried for nearly 3 weeks to schedule my first oil change for my 2025 Kia Sportage Hybrid at Dartmouth Kia, and I can’t get anyone to respond. I’ve called repeatedly, left voicemails, used the app, used the website, and even emailed—nothing. No call back, no message, no appointment.
When I bought my car last year, I was told after the purchase that Kia Connect wasn’t available in Massachusetts. A year later, there is still no Kia Connect available for my vehicle. To make it even more frustrating, they left the “Kia Connect Enrolled Today” sticker on my window, even though the service isn’t available here at all.
On top of all that, when I tried accessing the Kia website to schedule service, it triggered a sales call asking if I wanted to test‑drive a new Kia Sportage. I told the woman I wasn’t trying to buy a car—I was just trying to schedule an oil change. Her only response was that she would “make note of that,” and she wasn’t able to transfer me to anyone in the service department.
This has been one of the worst customer service experiences I’ve had with any dealership, and something as simple as an oil change should not be this difficult.
— sable334 Aug 3 · v7.30.0
★★★★★ Financial
More options for monthly payments
— Hussain1960 Aug 3 · v7.30.0
★★☆☆☆ Feels a bit clunky
Doesn’t feel like when you press a button like it’s done. I think when you unlock a car, it should just show loading button until the car is unlocked or locked. Instead it shows nothing and then if you press it again it says the information sending is still in progress.
Doesn’t feel like it’s a fully throughout app.
— Legsta Aug 3 · v7.30.0
★☆☆☆☆ Doesn’t really do anything
Maybe it connects with the car but doesn’t actually do anything.
— Brian Mead Aug 2 · v7.30.0
★☆☆☆☆ Garbage support
Bought used and for 2 weeks can’t access Kia access , tech support must be mentally ill ,no solution or contact back after submitting several items both ownership docs and about the car , everything but giving a drop of blood and still doesn’t work, will be the last Kia I buy
— Angrykiabuyer Aug 2 · v7.30.0
★★★★☆ Good but can be great with some tweaks
Study the Tesla app in terms of features, functionality, and usability and apply to Kia. For example, Kia EVs come with cameras all around the vehicle. Use them to implement Sentry mode.
— Shakman2k11 Aug 2 · v7.30.0
★☆☆☆☆ Horrible
No matter where I am, work, home, or out running an errand, this app NEVER works.
— Alyssa Cran Aug 2 · v7.30.0
★☆☆☆☆ Poor UX
I love my EV6 GT. Sadly, the app and connectivity tools do not match the car's performance. Clunky, buggy, bad overall experience and even worse, parts of it are needlessly gated behind a subscription. The results are in: subscriptions tacked onto large purchases are a brand loyalty killer.
— SharkBites Aug 2 · v7.30.0
★☆☆☆☆ False tire pressure alerts on ev9
The app for the last couple of versions declares 42 a high pressure and says vehicle service required. It has the audacity to mark it red. Any auto mechanic knows that tire pressure can increase 1 psi for every ten degrees in temperature and 3 psi from heat generated from highway speed. So driving on a highway on a 95 degree day can easily take what was a 38 psi manufacturer specified cold reading the night before and turn it into 44 the next day at noon on the highway . This is absurd especially since the factory tires are rated as high as 50 psi. It makes me ignore the service warning and someday it will be for something real and I will have just been taught to ignore the apps red warning. Kia, do better. Only way to stop the warning in summer is to set cold pressure below factory spec which is actually dangerous.
— WillBillJos Aug 2 · v7.30.0
★★☆☆☆ Slow
App loads slow. Requests are completed slow, especially compared to the Ford app. The software developers should make more shortcuts and widget commands for iPhone
— Kia owner G Aug 2 · v7.30.0
★★★★★ Love this app
The best app ever for my vehicle
— Lioness Umar Aug 2 · v7.30.0
★★★☆☆ Need to be improved
This app definitely needs to be improved. It’s not intuitive. It’s a good idea to have a menu and more options for users.
— Mp357M Aug 2 · v7.30.0
★★★★★ Car app
On point love the convenience
— Pooh$$ Aug 2 · v7.30.0
★☆☆☆☆ Paywalling
Locking what are at this point basic features of a vehicle behind a paywall is scummy behavior
— Yukimenoko27 Aug 2 · v7.30.0
★★☆☆☆ Alots of errors
System error
— Ninabae16 Aug 2 · v7.30.0
★★★★★ Great App
Awesome app and easy to use to pay for monthly payments and navigation of the vehicle.
— Allen Arayakitipong Aug 1 · v7.30.0
★★★★★ Fantastic Application
I am thoroughly pleased with this application and its functionalities.
— Mr. Do Right Man Aug 1 · v7.30.0
★★★★★ Have to log in every time
Stupid. Plus brand new and my infotainment once again isn’t working.
— BenyB2 Aug 1 · v7.30.0
★☆☆☆☆ Safety subscription
This horrible that in order to remote lock your doors u need to pay . Especially since the Bluetooth access is already being used to start or stop EV charging . It’s cruel
— intellybit Aug 1 · v7.30.0
★★★★★ Convenient
App does what it says. Wish it was cheaper.
— Thorsword1976 Aug 1 · v7.30.0
★★★☆☆ $$$
Not consistent and should be included with the cars.
— Stephenb59 Aug 1 · v7.30.0
★★★☆☆ Decent but could be better
Does the job but slow to sign in even with Face ID and constantly requires sign in. Has everything but is difficult to navigate.
— JoelAck99 Aug 1 · v7.30.0
★★★★★ Love it!
Convenient to use and gives me peace of mind to see if all doors are closed and locked. Climate feature is definitely a plus. It’s been 90 degrees here and that feature comes in handy
— MsELanier Aug 1 · v7.30.0
★★★★★ My 2nd KIA Sportage hybrid
Great vehicles
— localchef3 Aug 1 · v7.30.0
★★★★★ KIA informed
Kia has kept me up to date on all of my ins and outs of my vehicle. It is like nothing I’ve had before the features are awesome and easily accessible.
— Mrs PMorrow Aug 1 · v7.30.0
★★★★★ Awesome
Absolutely love the app!
— bobs1960 Aug 1 · v7.30.0
Overall 4.66★ · 99,110 reviews · Current vVaries with device
🚨 Attention needed — 43 review(s) at 1–2★
| ★★★★★ |
|
61 |
| ★★★★☆ |
|
13 |
| ★★★☆☆ |
|
12 |
| ★★☆☆☆ |
|
13 |
| ★☆☆☆☆ |
|
30 |
★★★★★
the people that work at this location, Bradenton Florida ARE GREAT people!! I am so Happy that I bought this 2026 kia k4 car, an I was able to get a BLUE car was Great!! my sales person Elijuah is Wonderful!! Everyone at Gettel Kia are Great people!!!
— Gloria Jean Harp Aug 31 · v7.30.1
↳ Developer reply (Sep 2)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
terrible app, the whole interaction with the car feels very 1980s
— Doug Ricket Aug 31 · v7.30.1
↳ Developer reply (Sep 2)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★☆☆☆☆
no real time maps, clunky interface, can't view cameras while in park, can't even open or close windows.
— Fred Ross Aug 31 · v7.30.1
↳ Developer reply (Sep 2)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
no one answered
— PAULA ROOKS Aug 30 · v7.30.1
↳ Developer reply (Sep 2)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
I love this app!
— Lisa VanSickle Aug 30 · v7.30.1
↳ Developer reply (Aug 30)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
opens.. that is the only part that has ever worked
— BreuNoir Aug 30 · v7.30.0
↳ Developer reply (Aug 30)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
my app keeps asking for an update then gives an error message
— Victoria “Vik” Campos Aug 30 · v7.30.1
↳ Developer reply (Aug 30)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great
— Tom Gentry Aug 29 · v7.30.1
↳ Developer reply (Aug 30)
Glad you like it! :) ^KW
★★★☆☆
uses to much phone battery life and makes my phone heat up
— Jeannette Donckers Aug 29 · v7.30.1
↳ Developer reply (Aug 29)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★☆☆☆☆
poor design, no extended time option.
— David Elmore Aug 29 · v7.30.1
↳ Developer reply (Aug 29)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★☆☆☆☆
The app opens automatically and does not require logging in. Did not have this problem before. Had to remove it from the phone lest a "bad person" have access to the car upon having access to my phone. How can I get security login (and biometrics) for the Kia Access app?
— Ted Smith Aug 28 · v7.30.1
↳ Developer reply (Aug 29)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Nice features with this app. I wish it showed the color of my black car instead of showing a white car. There are other features that would make this better like Google Assistant integration but I understand Google took that away I believe.
— Don H Aug 28 · v7.30.1
↳ Developer reply (Aug 29)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love my new Kia Sportage Hev.
— Margaret Bees Aug 28 · v7.30.1
↳ Developer reply (Aug 29)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
awesome
— Abid Jaffer Aug 27 · v7.30.1
↳ Developer reply (Aug 29)
Glad you like it! :) ^KW
★★★★★
👍
— G. Platta Aug 27 · v7.30.0
↳ Developer reply (Aug 27)
Glad you like it! :) ^KW
★★★★☆
An error message keeps appearing when I start the app. The app works but there is an error message for some reason.
— Brooke Brackeen Aug 27
↳ Developer reply (Aug 27)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
so far so good. I love this app. It gives me great insight into my car's health. Will update in a few months if anything happens.
— Jp Myer Aug 27 · v7.30.1
↳ Developer reply (Aug 27)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
Too cool I can literally start my car from my phone now this is awesome!!
— Leah Bowman Aug 27 · v7.30.1
↳ Developer reply (Aug 27)
Thank you so much for your review! ^KW
★★★★★
Love this app and my Kia EV6 Wind 🍃 I would put it against any other EV on the market.
— Ziggy Aug 26 · v7.30.1
↳ Developer reply (Aug 27)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Absolutely love this app. Very easy to set-up and use.
— Francis DellaVecchia (FrankDV) Aug 26 · v7.30.1
↳ Developer reply (Aug 27)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
every time I open it it keeps telling me there's an error. very annoying
— Karen DeCoste Aug 26 · v7.30.0
↳ Developer reply (Aug 27)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
cumbersome and missing tons of features- no walk away or walk up lock unlock, no pet mode, too many screens to click through to get to desired apps. the u I needs substantial work
— Marie Shiflet Aug 26 · v7.30.1
↳ Developer reply (Aug 27)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★★★☆
Sometimes some features crash but overall good app
— Joel Eulo Aug 26 · v7.30.1
↳ Developer reply (Aug 26)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
App is so friendly. Love it..
— Nestor Caicedo Aug 25 · v7.30.1
↳ Developer reply (Aug 26)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
This app is convenient and informative.
— J B Aug 25 · v7.30.1
↳ Developer reply (Aug 26)
Thank you so much for your review! ^KW
★★★★★
Great app
— Kurt Comics Aug 25 · v7.30.1
↳ Developer reply (Aug 26)
Glad you like it! :) ^KW
★★★★☆
Overall, this is a great app, and I believe it could be improved by incorporating certain features from its sister brand, Hyundai. The Bluelink app offers a wider selection of widgets, with the remote start widget being its primary advantage. Another beneficial feature is the ability to select a personalized image for your profile.
— Kenneth Wise Aug 25 · v7.30.1
↳ Developer reply (Aug 26)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
do not download this. it's a waste of time. I used it for a week got use to it then the app went down for maintenance I was stuck outside the store for hours before I had someone cone help. all cause they told me I could leave my keys in car and use the app to unlock and lock my doors.... what a lie..
— Cole Severs Aug 25 · v7.30.1
↳ Developer reply (Aug 26)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
It's been awhile since i updated this. The app has gotten better, but now it randomly sends me notifications, yes I should be getting these notifcations but it a timely manner. Like when Im in my car for a several minutes on my phone, then I get out then lock my car, I then get a notification that my car is unlocked and I'm like what? So I have to double check
— izzy mendoza Aug 25 · v7.30.0
↳ Developer reply (Aug 26)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★★★☆
I love it. Only complaint is i cant figure how to roll up windows. If it isn't an option it should be.
— dave wood Aug 25 · v7.30.1
↳ Developer reply (Aug 26)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★☆☆
It has delays when trying to start my car
— Sky-Cody Hardin Aug 24 · v7.30.1
↳ Developer reply (Aug 26)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
I have a Kia ev6 2024. Heads up to people that use charging parameters in the app. When you have charging parameters set and your Kia connect pass ends. It will maintain those parameters and you will not be able to change them in the app. You will have to change them on the infotainment screen. Also, Kia charges WAY too much for the monthly/yearly subscription to Kia connect. Lower the price and you will increase your subscriptions tenfold!
— DEBRA KROLL Aug 24 · v7.30.1
↳ Developer reply (Aug 26)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★★☆☆
it's ok. doesn't work a lot of time.
— Tooslow Aug 24 · v7.30.1
↳ Developer reply (Aug 26)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★☆☆☆
error message comes up every time I open app even after uninstalling and reinstalling
— Nick Bauer Aug 23 · v7.30.0
↳ Developer reply (Aug 26)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
doesnt work 90% of the time. climate controls dont work remotely. says engine is running, when its not etc.
— Murray Gray Aug 23 · v7.30.1
↳ Developer reply (Aug 26)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I love KIA
— Melissa Hawse Aug 23 · v7.30.1
↳ Developer reply (Aug 23)
Thank you for your support! ^KW
★★★★★
good app
— Dr.John Hanna Aug 23 · v7.30.1
↳ Developer reply (Aug 23)
Glad you like it! :) ^KW
★★★★☆
You can do a good bit of stuff but it is not really user friendly And you have to have the premium plan to do the things you really want like preheating or precooling the vehicle.
— newdawnalex Aug 23 · v7.30.1
↳ Developer reply (Aug 23)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
Excellent service.
— Alan Drag Aug 23 · v7.30.1
↳ Developer reply (Aug 23)
Thank you so much for your review! ^KW
★★★★★
I ❤️ Kia & the staff. It's a friendly environment and a genuine experience every time I receive servicing. I'd definitely recommend Courtesy Kia of Brandon to all of my friends and family.
— Zambria Tarver Aug 23 · v7.30.1
↳ Developer reply (Aug 23)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Return to 5 star
— James Stewart Aug 23 · v7.5.0
↳ Developer reply (Aug 23)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I like the convenience of controlling my car with my phone
— luis Cuesta Aug 22 · v7.30.1
↳ Developer reply (Aug 22)
Thank you so much for your review! ^KW
★★★★★
love it
— James Bey Aug 22 · v7.30.1
↳ Developer reply (Aug 22)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
Great
— Sonnya pfaff Mindt Aug 22 · v7.30.1
↳ Developer reply (Aug 22)
Thank you for your support! ^KW
★★★☆☆
great WHEN it works, sucks rest of the X. I have same probs as others: freq sends me notice that doors are unlocked when they are or that a door is open when it's not, so I can't lock it w/ app. It's hit/ miss w/ the keyless start, same via key fob. Also sends me speeding notice when no one is driving or when I know the car didn't go over the set speed. Approx 95% of the x I can't even access most features, it tells me try later. app would be spectacular if it worked properly. like 7⭐
— Michele Barnes Aug 22 · v7.30.0 👍 1
↳ Developer reply (Aug 22)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
pops up with an error and have to clear the cache everyday. it would be nice for Kia to get something right occasionally.
— Will Calderwood Aug 22 · v7.30.0
↳ Developer reply (Aug 22)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Love it!!
— Jess “JessiRenee” Reagan Aug 22 · v7.30.1
↳ Developer reply (Aug 22)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★☆
good app. needs widgets or pop-up menu for common functions (remote open/close, climate remote start). that'll get the 5th star
— J.R. Meade Aug 21 · v7.30.0
↳ Developer reply (Aug 22)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
does not work
— eri arg Aug 20 · v7.30.1
↳ Developer reply (Aug 22)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
never does real time updates on car and it's extremely frustrating. this app is very slow
— Italya Xo Aug 20 · v7.30.1
↳ Developer reply (Aug 20)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
very buggy experience, especially with charging schedules. the more I interact with it, the more I believe that Kia's software stack around it's vehicles is sub par.
— Scott Franz Aug 20 · v7.30.0
↳ Developer reply (Aug 20)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love it drives great feels great all around great vehicle.
— Marcos Rivera Aug 20 · v7.30.0
↳ Developer reply (Aug 20)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
I hate apps that won't stop bugging me about rating them on the app store. you get one star for it.
— Lincoln Anderson Aug 19 · v7.30.1
↳ Developer reply (Aug 19)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
efficient and convenient
— Cheryl Davis Aug 19 · v7.30.1
↳ Developer reply (Aug 19)
Thank you for your support! ^KW
★★★☆☆
Iris Griffin -Jones. I can't reset after oil change
— Iris Griffin -Jones Aug 19 · v7.30.1
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
I was locked out of my car for 10 min in 100°+ weather the other day . I didn't have my keys on me but I had my phone . I remote started the seltos as it said it was , it was definitely not started. The app continued to give me and error as I was trying to unlock my doors. lesson learned always take the keys!!
— Miranda Burleson Aug 19 · v7.30.1
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
so far so good. has a lot of features
— john hammett Aug 18 · v7.30.1
↳ Developer reply (Aug 19)
Thank you so much for your review! ^KW
★★★★★
Is it a way app to drive my 26 kia k4 i lost my key fob
— Juan Cleveland Aug 18 · v7.30.1
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
Slow and buggy. Setting charge schedules is hit or miss, some days the car will charge and other days it won't. Looking at forums multiple people have been having the same issue for YEARS. You would think they'd have it fixed by now.
— J Mayer Aug 18 · v7.30.1
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great working app. Has great features to control.
— Mike Gutierrez Aug 18 · v7.30.1
↳ Developer reply (Aug 19)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
its awesome... so convenient and easy
— Kay Hetzer Aug 18 · v7.30.1
↳ Developer reply (Aug 19)
Thank you so much for your review! ^KW
★☆☆☆☆
Horrible experience so far. They created a ticket to fix my problem. Other then it seems like it's active in the car. My app on my phone not so great. My app is correct other then it looks nothing like what it should. I have called Kia Connect directly through the app with no luck or help. other then im told the back end department will fix the problem. When??? no one can give me any answers. Yes I have the correct app DL. for some reason it doesn't look like the examples it displays.
— ryan kahm Aug 18 · v7.30.1
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
I don't know why location doesn't work.
— Ron Guthrie Aug 17 · v7.30.1
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
after spending 50k on a vehicle it should be free to use the app features.
— Amanda Campbell Aug 17 · v7.29.0
↳ Developer reply (Aug 19)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★☆☆☆
keep getting error upon opening app
— Annette Bracchi Aug 17 · v7.30.1
↳ Developer reply (Aug 19)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
Trying to create a password where with Special Letter that the app is asking forand it's being extremely difficult to accept. I don't understand why y'all make it very difficult, I created three different passwords with special letters like the app says, and it's not accepting it it's stupid and frustrating
— herminio correa Aug 17
↳ Developer reply (Aug 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
nice
— J D Aug 16 · v7.30.1
↳ Developer reply (Aug 19)
Thank you for your support! ^KW
★★★★★
great app
— Barbara Nkansah Aug 16 · v7.30.1
↳ Developer reply (Aug 19)
Glad you like it! :) ^KW
★★★★★
so cool I can see my car statistics and anything that is wrong from the app. can also control anything from the app for the car like the heating, the cooling, the heated seats, cooling seats, everything so cool! and I don't even mind about paying the app fee when it's only once a year
— Tina McCray Aug 16 · v7.30.0
↳ Developer reply (Aug 19)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
It works, I was getting an app error message upon opening, but after I close the message everything still worked. I originally downloaded a little over a year ago for a 2025 Hybrid Sorrento. My grandson enjoys the heated seats. It was enough reviews on here to deter subscribers, hopefully the fixes are permanent. Although car runs for only 10 minutes, if you put hot or cold on highest setting it will warm or cool the car and seats to satisfaction. Longer would be nice.
— Elizabeth Burkhalter Aug 16 · v7.30.1
↳ Developer reply (Aug 16)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★☆☆☆☆
confusing
— The sweetest pea of many trades Aug 16 · v7.30.0
↳ Developer reply (Aug 16)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Nice app!
— HOWARDTHEBYRDMANJR Aug 15 · v7.30.0
↳ Developer reply (Aug 15)
Thank you so much for your review! ^KW
★☆☆☆☆
keep getting error when logging in.
— mightyquinn1632 Aug 15 · v7.30.0 👍 1
↳ Developer reply (Aug 15)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Car keeps unlocking itself
— Eli Green Aug 15 · v7.30.1
↳ Developer reply (Aug 15)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I love the fact that I can turn it on from my app in this AZ heat so it can be nice and cool when I get on
— Javier Guerra Aug 13 · v7.30.0
↳ Developer reply (Aug 15)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★☆☆
too many errors
— WC- Ignacio Mendez Aug 13 · v7.30.0
↳ Developer reply (Aug 13)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
keeps kicking me out and saying error
— Shay Erickson Aug 13 · v7.30.0
↳ Developer reply (Aug 13)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
wow what can I say , the 2026 kia Sorento is the best . one of the things I like is if you're a tall person like me 6"4 then you will love the leg room, the ride is very comfortable and the steering wheel is very comfortable to hold and all the features this SUV has will blow your mind. The cargo room without the rear seats fold is a lot but when you have all the back seats folded down you could sleep in this thing, now for the safety features they are endless as well. the warranty is the best.
— Ricky Rutan Aug 13 · v7.30.0
↳ Developer reply (Aug 13)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Love this. comes in handy with having kids!
— Terri Ann Fist Aug 13 · v7.30.0
↳ Developer reply (Aug 13)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★☆☆☆
It truly depends on what vehicle you use it in. I used to have it in a k5, and it was amazing.Now I have it in a Seltos, and it's awful.
— Vicki Hauser Aug 13 · v7.30.0 👍 1
↳ Developer reply (Aug 13)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
It's simply awesome 👌
— James Beauchamps Aug 13 · v7.30.0
↳ Developer reply (Jul 29)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★☆☆☆☆
too greedy. basic functions like locking doors requires expensive monthly subscription
— sabbur15 Aug 12 · v7.30.0
↳ Developer reply (Aug 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love ❤️
— Susan Brown Aug 12 · v7.30.0
↳ Developer reply (Aug 12)
Thank you for your support! ^KW
★☆☆☆☆
Barely works and when it does it is very slow
— Steven Gohn Aug 12 · v7.30.0
↳ Developer reply (Aug 12)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★☆☆
why does my app keep saying error try again but still starts the car etc but that message keeps popping up.
— Avi M. (Tunsy) Aug 11 · v7.30.0 👍 2
↳ Developer reply (Aug 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
wow
— Nana McSpad Aug 11 · v7.30.0
↳ Developer reply (Aug 12)
Glad you like it! :) ^KW
★★★★★
I love Kia access. I'm able to start my car from anywhere. it also lets me know when I have issues. there's just so many things I like about it.
— Carole Durfee Aug 10 · v7.30.0
↳ Developer reply (Aug 12)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★☆☆☆
needs time to work
— brandon Powell Aug 10 · v7.30.0
↳ Developer reply (Aug 12)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
LOVE IT
— Ramon Raspberry Aug 10 · v7.30.0
↳ Developer reply (Aug 12)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
This app is trash. why have the option to lock the doors from the app and the app doesn't work so I have to to go get my key fob and lock the doors also the climate controls on app is fickle. The day one is most hot and needed. it's having connectivity issues. they really need to fix these problems.
— Jermy Gillum Aug 10 · v7.27.0
↳ Developer reply (Aug 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
System is so user friendly and helps that the staff of Kia Pt.Charlotte were fully capable of explaining how to use this computerized system.😊😊😊
— Prince P. Lawson Aug 10 · v7.30.0
↳ Developer reply (Aug 12)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
works great
— David Gerstman Aug 9 · v7.30.0
↳ Developer reply (Aug 9)
Thank you for your support! ^KW
★★★★★
This app and feature are awesome for someone who travels for work, I love being able to start my car from anywhere.
— Brittany Payne Aug 9 · v7.30.0
↳ Developer reply (Aug 9)
Thank you so much for your review! ^KW
★★★★☆
sometimes wont connect for no reason
— nicole fraire Aug 9 · v7.30.0
↳ Developer reply (Aug 9)
Please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★☆
doesn't give all the information the app used to give when the car was purchased
— Michael Hakimian Aug 9 · v7.30.0
↳ Developer reply (Aug 9)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
DON'T WASTE YOUR TIME DOWNLOADING THIS GARBAGE! This app is 100% useless. Downloaded it after buying a new Kia at the dealership. the main purpose for downloading. Was to use it for the remote start feature. since the app always shows my engine as running and doors unlocked. The remote start feature never works. Can't unlock or lock the vehicle from the app. The status of my vehicle always reflects incorrectly.Pretty pointless app. They probably use it just to collect ur data cuz it doesnt work.
— Be Inspired By Life Aug 9 · v7.30.0
↳ Developer reply (Aug 9)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love it
— Damont Kimble Aug 9 · v7.30.0
↳ Developer reply (Aug 9)
Thanks for your love! If you have any questions, please contact us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★☆☆☆
I am trying for the 5th time to make an oil change appointment
— Joy Gadd Godfrey Aug 8 · v7.30.0
↳ Developer reply (Aug 9)
Please call Customer Care at 1-800-333-4542 Monday-Friday if you need any assistance with this issue. Thank you! ^KW
★★★★★
Love this car! It has privileges and options that I really enjoy.
— Ameciah Goggans Aug 8 · v7.30.0
↳ Developer reply (Aug 9)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
Won't let me verify email to access the app. I receive all upcoming payments, maintenance and vehicle monthly reports ect., but I do not get the verification email. My phone number is verified.
— Diego Aug 8 · v7.30.0
↳ Developer reply (Aug 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
constant error message. please fix issue!!
— Christina Richardson Aug 8 · v7.30.0
↳ Developer reply (Aug 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
does not connect soooooo often. for the high charge for the so, disappointing the quality so bad
— Bart Elia Aug 8 · v7.30.0
↳ Developer reply (Aug 8)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★☆☆
keeps giving error
— Joseph Inabnet Aug 8 · v7.30.0
↳ Developer reply (Aug 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
so easy to use and I just love my kia
— Valerie Vasquez Aug 8 · v7.30.0
↳ Developer reply (Aug 8)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
This app is an absolute joke. Poor functionality, poor design, feels like it is built off technology from 2010. I like my Telluride but am really frustrated they they haven't invested on the tech end.
— Tina Williams Aug 8 · v7.30.0
↳ Developer reply (Aug 8)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
very convenient and accurate
— Karen Appleton Aug 7 · v7.30.0
↳ Developer reply (Aug 8)
Thank you for your support! ^KW
★★★☆☆
Every time I open the app I get the message something went wrong. After I ok the message the app works as advertised.
— Henry Hoffert Aug 7 · v7.30.0
↳ Developer reply (Aug 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Convenient, and efficient app that makes owning a KIA enjoyable.
— Raymond Edwards Aug 7 · v7.30.0
↳ Developer reply (Aug 8)
Thank you so much for your review! ^KW
★★★★★
I'm still looking at things but I do like it
— gilbert bustamant Aug 6 · v7.30.0
↳ Developer reply (Aug 6)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★☆
oTA does not work on the app. facing error when I click to check.
— Navneet Ramachandran Aug 6 · v7.30.0
↳ Developer reply (Aug 6)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★☆
Every time I open the app, is has a pop up stating "There was an error. Please try again". When I close the pop up, the app appears to work for the most part. This error is quite annoying. Can you confirm on your end what the issue us? Using Samsung S25 Ultra. Also, this app does have minor other bugs with connectivity, navigation and processing software updates for 2027 Hybrid.
— Brian M Aug 6 · v7.30.0 👍 2
↳ Developer reply (Aug 6)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
everytime lately I've seen opening up the app I've been getting a message that says "There was an error please try again" I've only hah the EV9 for less then a month I keep checking to see if i need an update on the app.
— Brandy Dines Aug 6 · v7.30.0 👍 1
↳ Developer reply (Aug 6)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love the way it drives.
— Margaret Kinzel Lejeune Aug 6 · v7.30.0
↳ Developer reply (Aug 6)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I just love my Telluride!! Its fully loaded. love it!!
— Cora Minor Aug 5 · v7.30.0
↳ Developer reply (Aug 5)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
works like a charm on my Telluride.
— Steve Osborn Aug 5 · v7.30.0
↳ Developer reply (Aug 5)
Thank you for your support! ^KW
★★★☆☆
For $15 a month this app ought to be a lot better.
— Tim Gaynor Aug 4 · v7.30.0 👍 1
↳ Developer reply (Aug 5)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
Love the App, enjoy the various features that it offers.
— Cheryl Hampton Aug 4
↳ Developer reply (Aug 5)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★☆☆
remote lock doesn't work properly
— Janice Hasley Aug 4 · v7.30.0 👍 1
↳ Developer reply (Aug 5)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
NOT compatible with KIA, I called KIA, they do NOT endorse this app. Don’t waste your money.
— Christopher H Aug 4 · v7.5.0
↳ Developer reply (Aug 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great app! works great, only issue is if I open the back door while the car is remote started, the engine turns off.
— Anthony Strine Aug 3 · v7.30.0
↳ Developer reply (Aug 5)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
this works te a lot great
— lambert studer Aug 3 · v7.30.0
↳ Developer reply (Aug 5)
Thank you so much for your review! ^KW
★☆☆☆☆
The app is slow, doesn't connect sometimes. I shouldn't have to pay a subscription fee for features that are physically built into a device that I paid tens of thousands of dollars for.
— Max Fillline Aug 3 · v7.30.0 👍 1
↳ Developer reply (Aug 5)
Thank you for your feedback! Please contact us if you have any questions at 844-886-9411 ^KW
★★☆☆☆
Everytime I go to open the app I always get an error message. I have deleted and reinstalled and still happening. Remote schedule works when it wants and my doors will be locked and I'll get an alert saying my doors are open.
— Christopher “Mr. BiGz” Algarin Aug 3 · v7.30.0 👍 1
↳ Developer reply (Aug 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
You have to pay $15/mth to use it.
— Tom McDonnell Aug 2 · v7.29.0
↳ Developer reply (Aug 5)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
Very comfortable seating. nice looking and just enough power for what I need. Good value for the money.
— Terry Breeden Aug 2 · v7.30.0
↳ Developer reply (Aug 2)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Amazing Service and Car
— Chiquitta Riggs Aug 2 · v7.30.0
↳ Developer reply (Aug 2)
Thank you so much for your review! ^KW
★★★★★
I enjoy the app
— Misty Russell Aug 2 · v7.30.0
↳ Developer reply (Aug 2)
Thank you for your support! ^KW
★★★★★
I am surprised that this app doesn't have live tracking since we're paying for the vehicle tracking part. I have other tracking subscriptions where you can track the vehicle in real time and monitor the speed etc. I feel that there should be better options added to that part of the app.
— Timothy Ross Aug 1
↳ Developer reply (Aug 2)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
because of the vehicle I bought my telluride because of Massachusetts laws I wish I was told this when I bought the vehicle
— JOHN GIDARIS Aug 1 · v7.30.0 👍 1
↳ Developer reply (Aug 1)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
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