📱 Kia Access — Monthly Reviews
2026-04 (Apr 1 – Apr 30) · 190 review(s) · App Store + Play Store (US)
📊 Monthly summary
190 Reviews | 2.91★ Avg rating | 92 Low (1–2★) |
vs last month Reviews -61 ▼ · Rating -0.08 ▼ · Low -21 ▼
📊 Last 6 months trend · Avg rating by store
🍎 App Store Avg 2.8★ · 191 — | — | — | — | 2.7 | 2.9 | Nov 0 | Dec 0 | Jan 0 | Feb 0 | Mar 91 | Apr 100 |
| 🤖 Google Play Avg 3.1★ · 688 2.7 | 3.0 | 3.1 | 3.3 | 3.2 | 2.9 | Nov 30 | Dec 147 | Jan 135 | Feb 126 | Mar 160 | Apr 90 |
|
🍎 App Store 100 · 🤖 Google Play 90
⚠️ App Store: the API only provides reviews back to Apr 1, so this period may not be fully covered. The count shown is a lower bound.
⚠️ Play Store: the API only provides reviews back to Apr 1, so this period may not be fully covered. The count shown is a lower bound.
Overall 4.72★ · 418,581 reviews · Current v7.31.1
🚨 Attention needed — 48 review(s) at 1–2★
| ★★★★★ |
|
34 |
| ★★★★☆ |
|
6 |
| ★★★☆☆ |
|
12 |
| ★★☆☆☆ |
|
12 |
| ★☆☆☆☆ |
|
36 |
★★☆☆☆ Did not get notification
I did not get notification for my car door open
— SanjayTanu Apr 30 · v7.27.0
★★★★★ Amazing
The best
— Rivfly Apr 30 · v7.27.0
★★★★★ Convenient
Kia Access is always there when you need it. Glad I have it.
— cricket#2 Apr 29 · v7.27.0
★☆☆☆☆ What was the point of Updating?
I’ve never had any issues with this app before the updates from this year. Each update is worse from the last one. The app constantly crashes, logs me out, or says it can’t process any of my requests or inquiries. There’s no way to even report a problem to the developer. Fix the app for real!!!!
— Tlopz Apr 29 · v7.27.0
★☆☆☆☆ Slow
App run really slow when it does work but most of the time it doesn’t work right need to fix all the problems that yall have in the app and it might run a lot faster
— 6)!35@?4&!;5’g Apr 28 · v7.27.0
★☆☆☆☆ Really?
Kia has had years to fix this app. It is still glitchy and terrible. Locks you out sometimes and then doesn’t work the right way it should on a regular basis. Kia should fix this. We paid a lot of money to buy your cars. Please fix it.
— leif996 Apr 27 · v7.27.0
★★★☆☆ Add and a 2nd driver
The add a 2nd driver option doesn’t work.
— Hstewa33 Apr 27 · v7.27.0
★★★☆☆ Maintenance
I wish you did your maintenance at a later date. I live in Alaska and in the winter I can’t use my app at 8pm. That’s not acceptable especially for remote start in the winter. You can pick a later time to do your routine maintenance so it doesn’t hurt your West Coast customers.
— Akrocks! Apr 26 · v7.27.0
★★★☆☆ CarPlay does not connect
Please fix CarPlay issues
— Cuse7785 Apr 26 · v7.27.0
★★★★★ Kia Access App
I love the Kia Access app because of the notifications, reminders and usefulness. Sometimes I forget to lock my doors and will get a notification then I would lock them remotely
— kcbully Apr 26 · v7.27.0
★★★★★ Kia
The best to do it
— 2026hospital Apr 26 · v7.27.0
★★★☆☆ Updates mess up settings
Each time there is an update the settings get messed up. I have it set to not send me alerts if the doors are left unlocked, yet after each update it keeps sending me those alerts even with that option unchecked, have to uninstall the app and reinstall to maybe get it to work correctly.
— Jihn30022 Apr 26 · v7.27.0
★★☆☆☆ Very slow to respond
Updates to vehicle status are slow and unreliable. Starting and stopping charge usually works, but updating maximum charge commonly times out without updating. And those two functions, the only ones I ever use, now require a second swipe or tap to access. They used to be on the front page!
— 4(5)6& Apr 26 · v7.27.0
★★★★★ Excelente experiencia con mi Kia
Estoy muy feliz con mi Kia, el manejo es increíble, el diseño es moderno y me siento seguro al volante
— Vicente M Segura Apr 26 · v7.27.0
★★★★☆ Great, when it works!
The login process really should be streamlined. My family and I often have to log back in, which is a hassle. Please let it keep us logged in unless we log out. Thanks! But when it’s working, it’s great.
— BecksterW Apr 25 · v7.27.0
★☆☆☆☆ What a piece of junk
It says server error after trying to connect the car.
Try to delete vehicle?
Server error.
Try to add a new driver?
Server error.
3 bars of signal, should be strong enough.
— Tujermaj Apr 25 · v7.27.0
★☆☆☆☆ Charges for everything
I’m already spending money on the car. Why do I have to another monthly subscription for features that this car should come with. Total rubbish.
— Tarsel Apr 25 · v7.27.0
★☆☆☆☆ App is not always available
App is not always available
— Loving Jason Apr 25 · v7.27.0
★★★★★ Additional features
I love how the system tracks your travel and how you can mark each trip business or personal. I’d like to see the addition of MPG numbers for each trip.
— MicRaj1960 Apr 25 · v7.27.0
★★★★★ KIA App
Hey KIA—The one and most important feature that “bugs” me is that I can’t make my monthly payment directly within the app without opening another browser—Otherwise the KIA app is great—Updated/Upgrade the KIA Financial piece and the KIA app will be AWESOME!!!
— NikkiNicole1972 Apr 24 · v7.27.0
★★★☆☆ Still slow clunky
Sometimes I just want to open the app and see my battery percentage for the car but that takes an eternity. Lock and unlock commands are shockingly slow. The UI for the buttons is poor, it’s hard to tell if you’re pressing and holding on the right spot, sometimes it takes 2-3 tries.
— enos128 Apr 24 · v7.27.0
★★★☆☆ Mostly helpful
My 2 month old Kia PHEV Sportage won’t charge when I plug it in - related to a glitch with scheduling charging time in the app. If I used an EV app through Sonoma Clean Power I can start the charging with a “boost” selection. I have a case unresolved for weeks.
— MistySonoma Apr 23 · v7.27.0
★★★☆☆ Subscription fee
I hate the added fee to utilize all the features available to the car. When you buy the top of the line model to include these things they should be included
— kerpowell Apr 23 · v7.26.1
★★★★★ #1
Best app ever
— Taytay 1980 Apr 23 · v7.26.1
★★★★★ Best purchase ever
I love my new Kia Seltos comfortable drive easy on the road cleans up very nice.
— JayDevildog Apr 22 · v7.26.1
★★★★★ Mari B
Kia Access is one of the best things I love about my car.
— MariCarrB Apr 22 · v7.26.1
★★★☆☆ Alerts
Please fix the app, it’s not sending notifications anymore. Trunk was left open for hours and never got any alert.
— Kiaowner2025 Apr 22 · v7.26.1
★★☆☆☆ App cries wolf
The app keeps saying that my windows are open and that it cannot lock my doors when all of my windows are closed
— Deeva40 Apr 21 · v7.26.1
★★★★★ I love my Kia
Five stars
— saro sam Apr 20 · v7.26.1
★☆☆☆☆ Bait and switch
The dealer never told us that the app was only good for the first year. This was a real bait and switch. We now have 2 kias and I am not keen on paying $300 a year for technology that already exists and I paid for.. This is cheap on Kias part to do this.
— @ironmanai Apr 20 · v7.26.1
★☆☆☆☆ Needs work
The vehicle range often reads zero when I have fuel and full battery.
The trip history log should include MPG.
Application often opens to choose a vehicle screen. I have one vehicle so there is no reason I have to choose my vehicle each time and than select view details. Poor UI UX.
Would like to see a color similar to my vehicle, not just white.
— mojomanflert Apr 20 · v7.26.1
★☆☆☆☆ Very basic
App is from 1960. Needs updated for better function
— Ohh1244 Apr 20 · v7.26.1
★★★★★ Convenience
The kids access app makes it convenient to access your vehicle.
— Grateful 21! Apr 19 · v7.26.1
★★★★☆ Great app
Would give it 5 stars but recently it has been glitching giving me false notifications. I get “your car has been left unlocked” multiple times a day every day and sometimes “movement in car has been detected” when none are actually true. Would like more features even though I have a lower model the car is of the year so more than remote start and lock unlock would be better for a monthly paid app
— KeeMarieR Apr 18 · v7.26.1
★★★★★ Kia
Love it
— might just get them Apr 18 · v7.26.1
★★★★★ User Friendly
Everything u need at the tip of your fingers
— C-Bred Apr 17 · v7.26.1
★★★☆☆ No access
The amount paid for this service is too high, being that half the time the app doesn’t even work. I only gave a 3 star instead of 1 star because I like the idea of the app. I’ve had my car for 5 years, but I may not renew this app anymore.
— VetVetMc603 Apr 16 · v7.26.1
★★★☆☆ Maintenance
Needs to be better, says mine is due for it again in 2029
— Abrooks911 Apr 16 · v7.26.1
★★★★★ Nice Surprise
Works as described
— Spyder_Joe Apr 16 · v7.26.1
★★★★☆ could be better
app doesn’t update to reflect issues with car (low tire pressure, blinker out, etc)
— ihatepeacocktv Apr 15 · v7.26.1
★☆☆☆☆ Subscription required
Cannot view anything unless you subscribe. So after buying the car after a few years zero access unless you rent their app. Another money grab
— dlevens Apr 15 · v7.26.1
★☆☆☆☆ Poor customer service
Three weeks ago I opened a case about an issue that I’m having with the app on my phone and I still have not heard from a single person
— Mot a Happy K5 Apr 15 · v7.26.1
★☆☆☆☆ Pay for basics
All these car companies can kiss my rear on subscriptions to unlock basic features. Next car will not have this. Kia lost a customer
— kiosko13 Apr 15 · v7.26.1
★★☆☆☆ UI Update Needed… still in 2026
The hold to unlock was a nice update… but they forgot that you can’t see the holding indicator if you’re pressing the circular button. To the Kia designers please update this as it’s an easy fix and reflects poorly if you ignore this feedback.
Same goes for any other remote activation.
— OaktownS Apr 15 · v7.26.1
★★★★☆ Near top of its class, but small issues
Great app, but I just picked up the new 2026 K4 Hatchback and the app displays the Sedan model instead. Please update the vehicle assets for hatchback owners! Also, Kia owners who want to schedule a single startup for only the next day are unable to simply do that, they have to manually set a custom schedule and then delete it once they’re done with it. The Ford app does this well, you’re able to schedule a single startup for the next day as well as set a custom ‘startup schedule’ while Kia only has a ‘startup schedule’ feature.
— gabwe64 Apr 14 · v7.26.1
★★★★★ Not the Best
The app is very glitchy! Two people can’t use it at the same time! Needs some tweaking
— JTST4234 Apr 14 · v7.26.1
★☆☆☆☆ Unreliable!
Commands may or may not work. Locating your car will only work once during a session. You have to logout and log back in to locate again :-(
— CampbellSys Apr 14 · v7.26.1
★★★★★ More feats
I love this app however I wish they would add more time slots for auto start but other than that 🤷🏽♀️🩵
— imaskinnybich Apr 14 · v7.26.1
★★★★☆ Miles per Gallon
I would love to be able to see miles per gallon as part of trip history.
— Peds.PAC Apr 14 · v7.26.1
★★★★★ I love this App !!
Excellent and easy to use. Thanks
— Caracas52!! Apr 13 · v7.26.1
★☆☆☆☆ Stupid
So free for a tiny time then a charge , so if my car is not locked I can’t do anything if my car is stolen I screwed too because nothing is now included!
— Cma0110 Apr 13 · v7.26.0
★☆☆☆☆ Money hungry
This should be standard when buying a car not an add on for more money. Money hungry companies.
— Mannyisme Apr 13 · v7.26.0
★★★★★ Doesn’t work all the time
I find this app to often not work. I pay for the ultimate subscription and expect an ultimate experience.
— KIA - ME Apr 13 · v7.26.0
★★★☆☆ Easy access
You do not neeed the loving every time make easy for customers and faster the loging step take to much time to get access to you vehicle
— VicBoy86 Apr 13 · v7.26.0
★☆☆☆☆ Always down for maintenance
Seriously just find a fix for your app already. The fact we pay for this service and it’s always needing an update and always down for maintenance and once updated needs more bug fixes is crazy. Not even operating right now. So frustrating.
— C.hope. Apr 13 · v7.26.0
★☆☆☆☆ Charge me for a car I bought
This app was nice to have to set the Climate and unlock the car and lock it if I potentially forgot. But after the first year they make you pay a monthly fee to keep those features. Not even Tesla does that. So a car that I already purchased I’m not able to use the app just to unlock it and unlock.
— Woodswood Apr 13 · v7.26.0
★☆☆☆☆ CarPlay Doesn’t work
I was able to connect to Apple CarPlay once and now it won’t reconnect!
— RockwallCar Apr 13 · v7.26.0
★☆☆☆☆ App is broken
I keep getting a message saying “we cannot process your request please try again”
— Becca222aggjbfy Apr 12 · v7.26.0
★★☆☆☆ Just…meh
Edit:
As it turned out, my dealer (and my dim view of car dealers has not changed after this interaction) NEVER UPDATED MY CAR. Yep, delivered it to me with no updates, so of course it didn’t charge. The updates were so big, Kia had to send me a link to download / upload via thumbdrive. Ball Kia of National City, CA.
Car charged according to schedule, but now, WILL NOT CHARGE ON SATURDAYS. Why, Kia? Why are you doing this? Do you think I don’t have enough stress in my life I need this???
I have been trying to get the charging schedule set up, and so far, my car will charge as soon as I plug it in, but NOT during the hours I set (sure, I’d LOVE my car to charge when electricity prices are highest! NO).
I have set this schedule in the car AND in the app, with no success, which tells me that this app is basically useless.
So, KIA, is there some secret little toggle that I need to move to get the app to DO WHAT I ASK OF IT?
Really, this should not be so difficult.
Getting ready to uninstall, except I am not sure that the app will delete my info and leave me alone.
— Mechanicky Gal Apr 12 · v7.26.0
★★★★★ awesome
awesome
— wkdjdn emw Apr 12 · v7.26.0
★★★★★ Kia seltos
Great rides smooth 2022
— SuperC20 Apr 12 · v7.26.0
★★★★★ Yanara
Radames
— Osarete913 Apr 12 · v7.26.0
★★★★★ Kia Access
I absolutely love being able to start my car from an app….
— DesmFlood Apr 12 · v7.26.0
★★☆☆☆ Slowly improving
This app started out years ago just a little bit better than a middle school STEM project. It’s SLOWLY improved but now that it’s not free, Kia owes it to their customers to catch up with improvements and the many glitches that exist.
— Sambovermont Apr 12 · v7.26.0
★★☆☆☆ Disappointing App
The app is slow to load and refresh with the car data. The map interface to look for charging stations is clunky and overall the pages are not intuitively laid out. I have also been entirely unable to do an OTA update for my navigation as the app says it’s never available.
— Newtokia Apr 12 · v7.26.0
★☆☆☆☆ Hot mess
Have they been vibe coding the app lately, because half the time I can’t even login. Not sure why I’m paying $200 a year for this app if I can’t even use the features.
— Ducle628 Apr 12 · v7.26.0
★★★★★ A great car
I like keeping an eye on my Kia to see how she’s doing.
— TCLeo2 Apr 11 · v7.26.0
★★☆☆☆ App not Starting Car
As of late the app has not been starting the car when I select to turn on while at my home. I’ve been using it since I got the car in 2024. Nothing has changed in my end yet it says “low network”…again I’m at my home literally next to the WiFi with full bar and keeps saying the same thing.
— RiveraFelixJ Apr 11 · v7.26.0
★☆☆☆☆ Very Buggy
The app is consistently buggy and on the most basic functionality. Even on issues that the release notes explicitly say they’ve address. For example, the last release “fixed” the fuel and charge metrics for plug in hybrids. In my case it made it worse. Before it would report outdated info, now often times it removes the battery bar and I can’t even see what percentage it’s at. Refreshing results in connection issues to the Kia server.
— kyumos Apr 11 · v7.26.0
★★★☆☆ Meh - Needs work
This app feels
like the developers met some original al spec and then stopped working on it. Takes to long to start. Takes too long to connect with vehicle (must go through cloud, which is part of the problem). And finding a charger when traveling was largely useless so I just switched to the charger network apps. I use it to check the SOC and miles traveled and that’s about it. Love the EV6 itself. Thankfully it performs much better than this mediocre app.
— Madcodger Apr 11 · v7.26.0
★★★★★ Excellent app.
Until they mage you pay a minimum of 15$/mth. Although I’m sure it’s not costing them much to operate it. The world sucks today. Everyone wants more. It’s not enough to buy the vehicle anymore for inflated prices…..they want more. USA, USA.
— Brando21bc Apr 11 · v7.26.0
★★☆☆☆ Kia Access
I don’t find it all that great to use. It’s a pain in the butt to try to pay on here and it’s just frustrating for me. I don’t really think it’s accurate in tracking data either.
— Lady TLJ Apr 11 · v7.26.0
★★★★★ Love it
Great app
— KAD621 Apr 11 · v7.26.0
★★★★★ Stop Start
I like the App, but hate the start stop feature
— Kirk dude 2 Apr 10 · v7.26.0
★☆☆☆☆ Not working.
Owned the car for three days and the Kia access stopped giving updates to status. They opened a ticket 5 days ago and nothing happening yet. Not a great experience.
— theferd1972 Apr 10 · v7.26.0
★☆☆☆☆ Payment
Please allow payments directly in the app. You have to log into the app. Then it redirects you out of the app where you have to log into again. You make it very difficult for me to give you my money.
— Jfsgtddjjffs Apr 10 · v7.26.0
★★★★★ Excellent app
So much useful info about my car. I can also make my car payment from the app. I check it every day to make sure my car is where it’s supposed to be.
— Snow in Dallas Apr 10 · v7.26.0
★☆☆☆☆ This app is trash.
This app is absolutely worthless. It is not worth paying for, given the amount of stuff it does versus what other cars do. It's not even worth it; it's a waste of money.
— RoDMaN's Mac Apr 9 · v7.26.0
★☆☆☆☆ Not worth the Kia Connect Fee
App doesn’t update promptly. Lately it displays we cannot process your request more times than it logs on. I’ve been paying Kia Connect fee for six years, only because it’s my wife’s car and I can try to monitor it when she’s traveling if it happens to update. If you’re looking for something that’s reliable and convenient don’t waste your time or money this app or Kia connect!
— Ford App works fine Apr 9 · v7.25.0
★★★★☆ Needs 1 more feature
I use this app all the time and it works great, but it would be well worth the money if I was able to mark trips as business or personal from the app. As it is now, I have to go to the website, which is very slow and cumbersome.
— Carpur Apr 9 · v7.25.0
★★★★★ New owner
Kia access is way better than GM onstar I’m very happy
— 90!!!$ Apr 9 · v7.25.0
★☆☆☆☆ Fails constantly
Hate to sign in doesn’t let me do things o would like
— Poor directions ku t Apr 7 · v7.25.0
★☆☆☆☆ Clumsy
It’s similar to the actual cars software design and interface. Very clumsy and not intuitive.
— sctrim Apr 7 · v7.25.0
★☆☆☆☆ Finance portion no longer in app
Used to make payments in the app but now not able to. No update showing to add it back.
— User-DQueen Apr 6 · v7.25.0
★☆☆☆☆ 2020 Kia Telluride
I can’t get all of my apps to work!!!!!
— Coakley 113 Apr 5 · v7.25.0
★★★★★ Intuitive, quick, informative
Works really well for basic operations and simple to understand configurations.
— 123maxbigred Apr 4 · v7.25.0
★☆☆☆☆ Payments
Your app is IMPOSSIBLE to do quickly. It doesn’t allow you to simply make a payment easily. You have to dig and fumble around….wayyyyy too much. Fix it!!
— lcbtcb Apr 4 · v7.25.0
★☆☆☆☆ Terrible
Worthless app. Can’t change dealership. Called support. They can’t do it. Directs me to dealership 100 miles away.
States next service is 40,000 miles. My car has less than 10,000 miles.
— RickyViee Apr 3 · v7.25.0
★★☆☆☆ Potentially good; actually not so much
An app that lets me remotely monitor, control, and start my EV6? I can start climate control on a cold morning or blazing afternoon? I can check the charge level and even bump it to 100% before a long drive? Say less!!
But when I really need it, "we're undergoing maintenance," or "service not available," or "failed to communicate with your vehicle."
It's so disappointing because it COULD BE SO GOOD.
— smartwatermelon Apr 3 · v7.25.0
★★☆☆☆ Glitches
On a PHEV, the battery information will randomly disappear and not show. Even after several restarts and updating of the app. Then the next day it will come back on, and will randomly disappear again. Then when its plugged in and fully charged, it will show “battery 100% “ but will show “range at 0 miles”
Also, the “app support” link takes you to an error page and you cant even report issues with the app.
— Nestoat1 Apr 3 · v7.25.0
★★★★★ Kia App
I love the fact that I have the automatic start which I can set at different temperatures depending on if it’s hot or cold.
— Virgo45 Apr 3 · v7.25.0
★☆☆☆☆ What kind of product manager could design an app that sucks this much?!
The ask is simple. Give us the ability to schedule charging based on multiple periods of off peak within a day. Even better allow user to select a different schedule for weekday or weekend.
How hard would it be, I could have implemented this with Claude code in 20 minutes.
Please fix this!
— Josh746273 Apr 3 · v7.25.0
★☆☆☆☆ Subscription Based
It’s useless without paying the extra subscription.
— PeanutButterMan33 Apr 2 · v7.25.0
★★★★★ Very useful
Very useful
— eNevin Apr 2 · v7.25.0
★★☆☆☆ We pay money for this app
At 17 dollars a month you would think this app would work a little better. It’s slow it lags and 4 out of 5 times I try to use it to start my car or lock or unlock it doesn’t even work.
— 2014 JKB Apr 2 · v7.25.0
★☆☆☆☆ It used to be a great app
It no longer works. It’s been more than three weeks.
— 003SB003 Apr 2 · v7.25.0
★☆☆☆☆ Ridiculous
Sends me verification code #’s but no place to type them in. Typical KIA
— dma dale Apr 1 · v7.25.0
★★★★★ App issues
App rarely work.
— Mels Kia Apr 1 · v7.25.0
★★★★★ Keep Up To Date
Great app for your Kia
— Donald38 tunes Apr 1 · v7.25.0
★☆☆☆☆ Can’t log in, app crashed
Trying to log in and password won’t work, tried to change password and won’t take the new password. Deleted and redownloaded and still won’t take the new password.
— AliNP08 Apr 1 · v7.25.0
Overall 4.67★ · 99,622 reviews · Current vVaries with device
🚨 Attention needed — 44 review(s) at 1–2★
| ★★★★★ |
|
29 |
| ★★★★☆ |
|
8 |
| ★★★☆☆ |
|
9 |
| ★★☆☆☆ |
|
15 |
| ★☆☆☆☆ |
|
29 |
★★☆☆☆
It makes it very hard for a computer illiterate person like me, to use it.
— Angel Santiago Apr 30 · v7.27.0
↳ Developer reply (May 2)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★☆☆
Since the new app update, my Kia Acess will no longer open on my Samsung Galaxy S23 Plus phone. I would love to know if there is a fix for this as I can't get into or use the app anymore. :( 🌟 Update... The app has been fixed on my end as far as opening and getting notifications again. It appears to be working with this exception, I have tried to unlock my car from the app, the app will say the car has been unlocked, but when I actually go to the car it is still locked. I have tried this 3 time
— Denise Apr 30 · v7.27.0 👍 2
↳ Developer reply (Apr 30)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
my application became corrupted uninstalled and reinstalled working correctly again
— Mike Malone Apr 30
↳ Developer reply (Apr 30)
Thank you for letting us know! Please don't hesitate to contact us if there are any other issues at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★☆☆☆
Why after the last Update does the App Ask me Which Kia vehicle im Using When I ONLY HAVE ONE car in the App ?? before the update it knew I only had one Account and car . this needs Fixing !
— William Sanders Apr 28 · v7.27.0 👍 1
↳ Developer reply (Apr 29)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
$30/month to unlock doors? set temp? I love my Kia Niro... but no. All things my (former) Tesla did for free...
— Guy Apr 27
↳ Developer reply (Apr 29)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
recent update makes the app useless. my car will no longer auto start according to schedules set, it has not updated fuel level or location in 4 days. remind me why im paying roughly $20 a month??
— Erica Singletary Apr 26 · v7.27.0 👍 1
↳ Developer reply (Apr 26)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
constantly freezing. didn't even let me get past sign up
— Oscar Martinez Apr 26 · v7.27.0 👍 1
↳ Developer reply (Apr 26)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
I can't even use the app. Every time I try making an account the app just freezes.
— Atreu Medina Apr 25 · v7.27.0
↳ Developer reply (Apr 26)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★☆☆☆
stopped sending monthly vehicle condition reports and nav updates, while continuing to charge annual subscription.
— Dennis 'Ace' Tillery Sr. Apr 24 · v7.26.0
↳ Developer reply (Apr 25)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
First of all, the KIA app appears as a big letter A in my apps. Why? The location feature is not live. The app keeps making me choose which vehicle even though I only have one Kia. The climate settings won't turn on the climate seats for my 2022 Telluride. When I set the geo fencing alerts it never worked right and the app would not let me turn it off. I had to call customer service to stop the notifications I was getting every 60 seconds. And it took them a week. Worst app I ever used.
— Troy Dugo Apr 23 · v7.27.0 👍 1
↳ Developer reply (Apr 25)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★☆☆
Recent update made it start erroring on my account with my 2017 Niro. Won't let me see the maintenance schedule or interact with my vehicle anymore. Worked great before!
— Mike Carter Apr 23 · v7.26.1
↳ Developer reply (Apr 25)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Stop making me select a vehicle every time I try to start my car. I have ONE CAR
— Joeybatz33 Apr 23 👍 1
↳ Developer reply (Apr 23)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
This app does everything your included key fob can do as well as display your current fuel level, engine & lock status, odometer/trip details. You can unlock your car with your phone. Neat! And track the location of your car! Not bad KIA! Add a feature to locate the key fob in app. That would be incredible!
— Zach Quick Apr 22 · v7.26.1 👍 3
↳ Developer reply (Apr 22)
Thank you so much for your review! ^KW
★☆☆☆☆
When I first installed the app I could remote start, adjust the temperature, check to see if the doors are locked or unlocked. lock the car remotely and now they TOOK AWAY All the features! A completely useless app!
— Yitzchak Cowen Apr 20 · v7.26.1 👍 1
↳ Developer reply (Apr 22)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Never works they way it should, missing information & updates.
— windi rosson Apr 20 · v7.26.1 👍 1
↳ Developer reply (Apr 22)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
doesn't work all the time.
— Andre Sanders Apr 20 · v7.22.0 👍 1
↳ Developer reply (Apr 22)
Please send us screenshots and details on issues you may have experienced to us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
Before the recent app update, the app was good. Now it's gone worse. Why do I have to select my car almost every time when I launch the app? Very few people have 2 or more Kia cars in their inventory under the same app. Most of customers may have only 1 car. We need to have the app work instantly and not have the user select different things just to send remote start or Lock/Unlock to your car. Hope Kia developers think of this again and improve...
— Arjun M Apr 19 · v7.26.1 👍 5
↳ Developer reply (Apr 22)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I highly recommend the Kia Access App! This app gives the owner options to operate certain functions of our new SUV from my phone that are truly amazing! In addition, I can access all of the critical systems and mechanical data at my fingertips on my phone! Love it!
— Jason Byes Apr 19 · v7.26.0
↳ Developer reply (Apr 22)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
So convenient
— carol greathouse Apr 19 · v7.26.1
↳ Developer reply (Apr 19)
Glad you like it! :) ^KW
★★★★☆
occasionally the remote functions don't respond correctly, ie: it will say the car isn't locked when it is.
— Robin Norris Apr 19 · v7.26.1
↳ Developer reply (Apr 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
fast and accurate information app keeps you up to date of the state of your vehicle
— rukkas44 rukkas44 Apr 19 · v7.26.1
↳ Developer reply (Apr 19)
Thank you so much for your review! ^KW
★★★★★
I don't use many features but I like the door lock, remote charge command, and 10 minute warm up command. It needed to reinstall once when I was on a long trip. That was annoying. Otherwise no complaints.
— Christopher Ellis Apr 19 · v7.26.1
↳ Developer reply (Apr 19)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
This app just doesn't work. it shows my vehicle but it doesn't update mileage (says 0 miles), won't link with my KMF financing account and doesn't do really much of anything. I love my new Niro, though.
— James Christie Apr 18 · v7.26.1
↳ Developer reply (Apr 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
it's a great app but will be nice if it was cheaper or even free considering how much the vehicles actually cost.
— chris James Apr 18 · v7.26.1
↳ Developer reply (Apr 18)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
love my 2026 Kia Sportage!
— Charlotte Brindzik Apr 18 · v7.26.1
↳ Developer reply (Apr 19)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
doesn't allow me to pay my bill from the app. keeps looping me around then blocked me
— Keonna Laree Apr 17 · v7.26.1
↳ Developer reply (Apr 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
My car was in the KIA Shop for almost a month after being advised by KIA Connect via email to take it in because they could not fix it remotely and saying it was an issue internally with the vehicle. Got my car back after dealing with this for 2 months total and got My car back and after a few days, the KIA Access App NOT working again. The app is vital to everything KIA for this car to operate. We will be taking this problem higher up, we r DONE!! Be ready to take this car back $$$.
— April Granados Apr 17 · v7.26.1
↳ Developer reply (Apr 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
The app took me straight to my car before now. I have to go through all this rigmarole to get to it. I like the app the way it was previously
— M.E. Stolfer Apr 17 · v7.26.1
↳ Developer reply (Apr 18)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
My salesperson was the best. He was very professional, patient and willing to go the extra mile to help me come to a satisfying car buying decision. There should be more salespeople as he. Thank you Kia!!
— Joe Hillis Apr 16 · v7.26.1
↳ Developer reply (Apr 18)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
This is my favorite app!
— Shaneen L Apr 16 · v7.26.1
↳ Developer reply (Apr 18)
Glad you like it! :) ^KW
★★☆☆☆
They make you pay for everything!!
— Kenhiah Nelson (Ken Nelson) Apr 16 · v7.26.1
↳ Developer reply (Apr 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
New user, new vehicle x 1 month - App keeps forgetting my vehicle (I only own one, why do I have to select it every day?) Widget doesn't update after closing the app and doesn't always show accurate condition of the locks.
— J Walt Apr 16 · v7.22.0
↳ Developer reply (Apr 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
I'm editing my review. for the most part the app is ok. my complaint is when I unlock the car from the app if I'm not a few feet away when I unlock it, IT WILL NOT UNLOCK! BUT IT SURE AS HELL WILL LOCK IT WHEN I'M THOUSANDS OF FEET AWAY!?! WHAT'S THAT ABOUT. LOCK UNLOCK 🤷♀️🤷♀️🤷♀️🤷♀️ NEXT YEAR I WILL HAVE TO START PAYING FOR THIS APP. IF I'M GOING TO DO THAT I WANT EVERY FRIGGING FEATURE WORKING AS IT SHOULD. OR I'LL JUST USE MY KEY FOB. NO BIG DEAL TO ME. GRANTED IT'S NICE WITH THE AP
— Christy Dunlap Apr 16 · v7.22.0 👍 1
↳ Developer reply (Apr 16)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
kind of clunky. Hopefully an update is coming
— Jeremy Lamb Apr 15 · v7.26.1
↳ Developer reply (Apr 16)
Please send us screenshots and details on issues you may have experienced to us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
awesome perk, especially during cold weather!
— Angelique Catala Apr 15 · v7.22.0
↳ Developer reply (Apr 16)
Thank you so much for your review! ^KW
★★★★★
Dealership worked hard to help us get into a new ride..
— Beverly M Apr 15 · v7.25.0
↳ Developer reply (Apr 16)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
Just so so
— Dee Austin Apr 15 · v7.26.1
↳ Developer reply (Apr 15)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
Update: 4/14/26, Kia Access app is still not showing KW, charge rate. Does anyone designing this app actually drive an electric vehicle? No one needs to know if they are using an L1, L2 or L3 charger. What everone needs to know is the KW rate the vehicle is charging at. This issue has been ignored since last year. For the love of God please fix this. Instead of redesigning the layout fix the shortcomings of the app that already exists. I have two EV6'S which I love but, this app is terrible.
— Lance Hobbs Apr 14 · v7.22.0 👍 2
↳ Developer reply (Apr 15)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
**after a long day at the dealer they were able to fully reset the car and get it functional. The app was perfect until the android 16 update on my phone. Now it's completely busted. Won't communicate with the car whatsoever. Tried every troubleshooting step imaginable. Please address the issue
— Joshua Delaney Apr 14 · v7.22.0
↳ Developer reply (Apr 15)
Thank you for the update! Please don't hesitate to contact us if there are any other issues at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
So easy and handy to use.
— Tracey Halvorson Apr 13 · v7.26.0
↳ Developer reply (Apr 15)
Thank you for your support! ^KW
★★★★★
All around great app.
— Dean Williams Apr 13 · v7.26.0
↳ Developer reply (Apr 15)
Thank you so much for your review! ^KW
★★★☆☆
it was good for the most part but now it doesn't lock or unlock my car. Sad times 😔
— Fidelito Castro Apr 12 · v7.22.0
↳ Developer reply (Apr 15)
Please message us at https://customercare.kiausa.com/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
cant connect
— Thomas Cox Apr 12 · v7.26.0
↳ Developer reply (Apr 15)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
it's flaky at times
— John W. Carleo Apr 12 · v7.5.0
↳ Developer reply (Apr 12)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
Commands work 1% of the time. GPS tracker is always outdated.
— JC E Apr 12 · v7.26.0
↳ Developer reply (Apr 12)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
YAY
— Shawn Salvetti Apr 12 · v7.26.0
↳ Developer reply (Apr 12)
Glad you like it! :) ^KW
★☆☆☆☆
Wrong Car Color in app (not configurable). And Login Session logs out after a few days of inactivity but there is no notice, resulting in failure to deliver "Door left unlocked" notifications. (No I will not call a customer support line)
— John V Apr 11 · v7.26.0
↳ Developer reply (Apr 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I received my latest update on 01/27/2026. can't use the app for the latest NBA team logo. The app for the remote start is great. 2026 K5 GT1 received another update on 03/26/26. bought the pakage for 90 days. I can't buy any of the latest logo yet.
— Emilio Alfonso Apr 11 · v7.26.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I like the fact that it doesn't use much of my phone battery
— Calvin Bennett Apr 10 · v7.26.0
↳ Developer reply (Apr 11)
Glad you like it! :) ^KW
★★★★★
easy to use
— Roger Holzmeyer Apr 10 · v7.26.0
↳ Developer reply (Apr 11)
Thank you so much for your review! ^KW
★★★★☆
Finally receiving updates again. but I have to select my car each time now? it's still new, but let's see what else I find. previously: They did it again!! This last update broke push notifications, again. It seems that with this update, I no longer receive alerts from the app. Please fix this. Things still seem to function in the app though.
— Andrew F Apr 10 · v7.26.0 👍 3
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
can't open the app
— Martha Rodriguez Apr 9 · v7.19.0
↳ Developer reply (Apr 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
Update: The new 7.26.0 update fixed the login issue, back to 4 stars! Login no longer works, no biggie, just the very foundation of this app.
— Rusty Apr 9 · v7.25.0
↳ Developer reply (Apr 11)
Thank you for the update! Please don't hesitate to contact us if there are any other issues at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
5* & more
— Silvia Reyes Apr 9 · v7.25.0
↳ Developer reply (Apr 9)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I just tried Kia Connect to unlock my Sorento, it's totally awesome!!!!
— Brenda Gaines Apr 8 · v7.25.0
↳ Developer reply (Apr 9)
Thank you so much for your review! ^KW
★☆☆☆☆
I have had nothing but problems with this app for my 2023 Kia Telluride. I restarted the app last December and it has repeatedly not worked. I've spent too much time on the phone and emailing Kia. I did all the resets they told me to and I still have problems. At one point it told me that my car had been running all day long and I was nearly out of gas when I had just filled it up the night before. fortunately the app was wrong and despite The app saying I was almost out of gas I still had...
— Mark Frank Apr 8 · v7.25.0 👍 2
↳ Developer reply (Apr 9)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★☆☆☆
bit glitchy
— Pat Dingleberry Apr 8 · v7.22.0
↳ Developer reply (Apr 8)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
I love the service abd this app
— Lauren Robin Apr 8 · v7.25.0
↳ Developer reply (Apr 8)
Thank you for your support! ^KW
★★☆☆☆
you have to pay for it after already purchasing the vehicle. Then the app doesnt work half of the time. would be great if it worked properly
— Bridget Boggs Apr 8 · v7.25.0
↳ Developer reply (Apr 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love this app! works perfectly
— Joe Hinte Apr 8 · v7.25.0
↳ Developer reply (Apr 8)
Thank you so much for your review! ^KW
★☆☆☆☆
I can't even log in anymore. incredibly frustrating.
— Jennifer Lavery Apr 7
↳ Developer reply (Apr 8)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★☆☆☆
Never works when you need to start the car! Annoying!
— SMAK 313 Apr 7 · v7.25.0
↳ Developer reply (Apr 8)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
a disappointing app that Kia used to let you use for a year after purchasing and spending over 30 grand on one of their vehicles. The app now won't even open, even after you put in your user name and password...it won't even confirm your Kia is locked anymore...useless! They should supply the app for free, you certainly paid for it many times over when you purchased a Kia for over 32 thousand bucks!!
— Paul Taylor Apr 6 · v7.25.0
↳ Developer reply (Apr 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
App is unusable after update. never leaves the sign in screen. KIA - the link you sent to help, doesn't work either.
— Lance Okeson Apr 6 · v7.22.0 👍 1
↳ Developer reply (Apr 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great way to access our car remotely. love it
— Kelly Hierlmeier Apr 5 · v7.25.0
↳ Developer reply (Apr 8)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I love it it's the best 👌
— Shatearia Gooding Apr 5 · v7.25.0
↳ Developer reply (Apr 8)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
frequently crashes on startup, cannot modify in app car color to match my own, am now being asked to make a phone call to get issues fixed.
— Steve Reed Apr 5 · v7.25.0
↳ Developer reply (Apr 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
Functional for the most part. I hate that so many options that are on the car, paid for, are then paywalled behind subscriptions that are super expensive. The app then suffers because there are tons of options cluttering the screen that are grayed out, useless.
— Jacob Vallicelli Apr 5 · v7.25.0
↳ Developer reply (Apr 5)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
I updated my Kia Access app and love it! Use it all the time!
— Buff Bowen Apr 4 · v7.25.0 👍 2
↳ Developer reply (Apr 5)
Thank you for the update! Please don't hesitate to contact us if there are any other issues at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
App is frozen
— Kee Apr 4 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★☆
love it tryna get use to it
— Stacie Bookhart Apr 3 · v7.25.0
↳ Developer reply (Apr 4)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
Randomly doesn't work, no consistent fix. Pixel 10 Pro. Timely updated. New EV9, 2 months of use, app works, app doesn't, app does again. Completely untrustworthy. Never got it to manage charging. Huge fail. Don't recommend.
— JT Apr 3 · v7.22.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
the app isn't working (again). Will not allow logging.
— Imelda Bonachea Apr 3 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
I did love this app for months. Unfortunately, the app won't let me login any more. I try, but it keeps saying, "You must login to continue." A red line keeps scrolling across the message box. The login box is grayed out & the log out part is white. I've tried for over a week and can't get anything to change. I'm not sure if I should delete the app & reinstall it. I'm afraid to do that though. I did reinstall the app. Now it seems to be working again!
— Lisa Kerrins Apr 3 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
works really well. I love that. it'll remind me when I forget to lock the car and I can lock it remotely.
— Jason Body Apr 3 · v7.22.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★☆☆☆☆
logs me out. tells me inaccurate information about my vehicle
— Jennifer Born Apr 3 · v7.25.0
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
remote access doesn't work
— L'roy Anthony Hale Apr 3 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
app crashes periodically.
— Grace Pearson Apr 3 · v7.25.0
↳ Developer reply (Apr 4)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★☆☆☆☆
doesn't work sometimes and now it is saying start features aren't avaliable in this package. I'm on auto pay and never changed package.
— Bryan Poplaski Apr 3 · v7.25.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
Connection to the app is spotty..it doesn't Sync to home WiFi. tells me that "the car hasn't been moved in a while" when I just drove it an hour prior. constantly running "maintenance" when I try to heat my car up leaving work at night time. waste of my $$
— Eric Diaz Apr 2 · v7.12.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
sucks, updated and dont work now
— Bradley Bischoff Apr 2 👍 1
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★☆☆☆
Constantly glitches after logging in. Essentially the app doesn't open.
— Bryan Miller Apr 2 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
very handy app
— ReadABook Texas Apr 2 · v7.25.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★★☆☆☆
Can't login to app since last update. Input credentials, then the circle just spins forever. I kind of need this app to access some charging, guys.
— Bryan Wilson Apr 2 👍 2
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
Love this app.. easy way to stay in contact with my car
— Michael C Apr 2 · v7.22.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★★☆☆☆
has not worked in weeks
— Nadya Rodriguez Apr 2 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Works as advertised. My car and I are... ONE!! Jk 3/30/26- App doesn't launch anymore. there's an update on the car, and app freezes at logging, making it unusable. I feel bad for those depending on it and affected. 4-1-26- App is running as intended.
— King Julien Apr 1 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Thank you for the update! Please don't hesitate to contact us if there are any other issues at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★☆☆☆
too complicated and doesn't send commands sometimes
— jesal dalal Apr 1 · v7.25.0
↳ Developer reply (Apr 4)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
wont log in. Just sits there. also too expensive. this should be free
— Scott Faulkner Apr 1 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
Update. they fixed the issue and everything works fine. "Verify... would love to but it never sends an email confirmation code in the 2 minute time limit. it's not in my junk folder nor main email. so now I will be locked out because of Kia's own app. perfect 👌" but too many having to send a verification code every week to work
— Jim O Apr 1 · v7.25.0
↳ Developer reply (Jan 24)
Thank you for the update! Please don't hesitate to contact us if there are any other issues at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
Appbot · monthly digest