📱 Kia Access — Monthly Reviews
2026-03 (Mar 1 – Mar 31) · 251 review(s) · App Store + Play Store (US)
📊 Monthly summary
251 Reviews | 2.99★ Avg rating | 113 Low (1–2★) |
vs last month Reviews +125 ▲ · Rating -0.30 ▼ · Low +64 ▲
📊 Last 6 months trend · Avg rating by store
🍎 App Store Avg 2.7★ · 91 — | — | — | — | — | 2.7 | Oct 0 | Nov 0 | Dec 0 | Jan 0 | Feb 0 | Mar 91 |
| 🤖 Google Play Avg 3.1★ · 598 — | 2.7 | 3.0 | 3.1 | 3.3 | 3.2 | Oct 0 | Nov 30 | Dec 147 | Jan 135 | Feb 126 | Mar 160 |
|
🍎 App Store 91 · 🤖 Google Play 160
⚠️ App Store: the API only provides reviews back to Mar 3, so this period may not be fully covered. The count shown is a lower bound.
⚠️ Play Store: the API only provides reviews back to Mar 1, so this period may not be fully covered. The count shown is a lower bound.
Overall 4.72★ · 419,233 reviews · Current v7.31.1
🚨 Attention needed — 50 review(s) at 1–2★
| ★★★★★ |
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22 |
| ★★★★☆ |
|
8 |
| ★★★☆☆ |
|
11 |
| ★★☆☆☆ |
|
18 |
| ★☆☆☆☆ |
|
32 |
★★★★★ App
I love this app!!
— Knt73 Mar 31 · v7.25.0
★★★★★ Kia not connecting
I’ve had my car for almost 2 weeks and I still can’t resolve the issue. I’m getting Kia connect to work. I’ve called customer service many many times now.
— DWags88 Mar 31 · v7.25.0
★★☆☆☆ Issues with mobile app
I struggle every time to sing in. Face Recognition works very frustrating
— Hayden’s little boy Mar 30 · v7.25.0
★★☆☆☆ Climate control
Before my car had climate control on the app it was a update now it’s not available
— Heavyyxxxcc Mar 30 · v7.25.0
★☆☆☆☆ Tom B
Kia access no longer works and hasn’t since 2025. Unable to check charge level remotely.
— Don’t foolme Mar 30 · v7.25.0
★★☆☆☆ Frustratingly flaky
While the design of the app is nice, the functionality is simply not working. Especially around viewing and changing charging limits- fails to load, fails to send commands, or sends the command but is not reflected in the app. And on the home screen no matter what your charging limit is set to, it always correctly displays time left for charge but it says “to 100%”. No, it’s NOT to 100% it’s to 80% or whatever limit I set…
I can never trust the app to do what it says it should do.
— Cix-one Mar 30 · v7.25.0
★★★★☆ Good App but could be better
A good app for iPhone and Apple Watch integration, except that does not have the feature to add an icon to the Apple Watch face. So, using from the watch requires me to go into the menus and scroll to get the app. Other auto manufacturer apps allow you to place an icon right on the watch face for the easiest access, which is really the whole point of watch immigration. Kia could just add this feature so easily. It would make the app a five star.
— Lawdog 27 Mar 30 · v7.25.0
★★★★★ DOPE APP
Great app… lets you see your car condition and location in real time and many other dope features about the app. 👍👍👍
— dawoosh 01 Mar 30 · v7.25.0
★★☆☆☆ Not able to heat up car if it’s too cold outside
If it’s too cold outside, the battery isn’t charged enough to be able to remote start the car, which is precisely why I paid for this subscription. Also, when in Canada, it will not work.
— Vashman6 Mar 30 · v7.25.0
★★★☆☆ I wish I could stay signed in.
I wish I could stay signed in.
— Wish I could stay signed in Mar 30 · v7.25.0
★★★☆☆ Charging speed removed?
The charging speed appears to have been removed from the app completely. I don’t recall an update, but this occurs while charging at all different charging speeds. It used to show charging speed in multiple locations. Then, it showed only in one location. Now, no where to be found. Why is that? It shows in the car and was present before, so there’s no reason it should be removed!
— Ksc06 Mar 30 · v7.25.0
★★★☆☆ Not stable
App is not well establish could simplify its platform for easier use
— Phil Jay Red Mar 30 · v7.25.0
★☆☆☆☆ Locks you out
The app stops working if an update is due. This happens without warnings.
It’s also odd that you cannot access basic functionalities like controlling windows or chair settings.
— Kia since 2018 Mar 29 · v7.25.0
★★☆☆☆ Slow and not stable
The app is pretty slow to update, crashes often. It’s getting better but still not great.
— ironmanihp Mar 29 · v7.25.0
★★★☆☆ Is it going to work today?
That’s the question I ask when I go to use the app.. sometimes it works and sometimes it doesn’t… sometimes it will allow me start my car and sometimes it won’t.. gets annoying
— 'MiMininja Mar 29 · v7.25.0
★★★★☆ Not completely satisfied
When I purchased my car I was able to schedule my to turn on, now I can’t.
— Laura Wavra Mar 28 · v7.25.0
★★★☆☆ Keys stopped working
It was going so well…but all of our digital keys suddenly stopped working!
— AuntLoLo12 Mar 28 · v7.25.0
★☆☆☆☆ Zero support
Good luck with the response to requests, apparently Federal Recalls don't warrant response
— No Way gonnasay Mar 28 · v7.25.0
★☆☆☆☆ App is basic
Coming from a Tesla and using Tesla app this app looks like a 3 year old designed it. Why do I have a lock and unlock button if car is unlocked it should be a lock button if it’s locked it should be an unlock button. It’s not rocket science.
— Tylerbb812 Mar 28 · v7.25.0
★★★★☆ Canceled subscription
I canceled my subscription with Kia Access because at this point nothing important on the app is working for me. Notifications of charging status have completely stopped, and the app continuously tells me it cannot process my requests when trying to update it. I have been working with Kia customer service, but unfortunately, they don’t seem to be able to fix the problem. The app worked great for me and my 2024 Kia Sportage PHEV last year (2025), but it seems to have nothing but bugs and issues in 2026. I hope problems get resolved because I would like the service back.
— MacBECBrad Mar 28 · v7.25.0
★★★★★ Amazing app
One of the best vehicle apps out there!
— Monix249204 Mar 27 · v7.25.0
★☆☆☆☆ Not user friendly.
The app is very slow. Constantly logs you out. After your trial runs out you have to pay for it unlike other car companies.
— JTC Designs Mar 27 · v7.25.0
★☆☆☆☆ Never works
This app rarely works and cost too much for it not to be working!
— Tracey Terry41 Mar 27 · v7.25.0
★☆☆☆☆ Sir
It’s hidden miss when the app will work.
Doesn’t work all the time even standing next to the car and trying to get it to start.
— User ones Mar 27 · v7.25.0
★☆☆☆☆ Frustrated
I have to re sign in daily and at time change password just to get back in.
It's very frustrating.
— Old time radio junkie. Mar 27 · v7.25.0
★★★☆☆ Spotty Access
I have multiple times when the app is unavailable
— Cherylrn74 Mar 27 · v7.25.0
★☆☆☆☆ Always Updating
Every time I try to use the app it’s updating. Very frustrating!
— Princessdee88 Mar 27 · v7.25.0
★★★★★ Love the app
Love the app period! Nothing beats starting your car from your phone 🥳🥳
— Sayunaa Mar 27 · v7.25.0
★★★★☆ Kia app
I like the app to look up everything and turn on or off my car
— em dareen Mar 26 · v7.25.0
★★★★★ Kia
Fire app really useful
— Moodyticar Mar 26 · v7.25.0
★★☆☆☆ Accuracy
It doesn’t always accurately tell you what is going on with your vehicle, especially with the gas mileage or the mileage on your car
— MECF1 Mar 26 · v7.25.0
★☆☆☆☆ Terrible app and unreliable
This app is horrible and completely unreliable. It frequently has error messages and will not function at all.
— Bayleoso Mar 26 · v7.25.0
★☆☆☆☆ Kia access not available
I have had my Kia for over a week now. I bought this car in NH but it was transferred from Massachusetts. The Kia dealer has called several times now to have my access to the account granted and I still have no access!!!
— AC608 Mar 26 · v7.25.0
★☆☆☆☆ Bad update
New update has made the app completely unusable. It won’t even get to the log in screen, just says update error.
— bug and boo Mar 25 · v7.25.0
★★★☆☆ Ehh
Finally got the app paid the subscription and the app only works when it wants to which is crazy seeing that I pad $60 for the whole year up front. The app is useless you can do everything manually in the car, that youd use the app for your only paying for convenience when it’s convenient for the developers.
— 80scrazii Mar 25 · v7.25.0
★★☆☆☆ App is decent but latest update broke notifications
I’ve not been receiving any notifications for about 5 weeks now. My trunk was left open today and I didn’t know until a colleague told me! When I checked the app, it said trunk was open but no notification.
Also, no charge complete notifications, doors open etc.
Please fix!
— ceebee100 Mar 25 · v7.24.0
★★☆☆☆ Inaccessible
Please ensure to notify the users when planning to perform the app maintenance. I got locked out multiple times and luckily each time I wasn’t in a hurry or severe weather. Very frustrated.
— tsays7 Mar 25 · v7.24.0
★★★★★ Laredo Kia
The best professional service in town
— BILLIE🤩👏 Mar 25 · v7.24.0
★☆☆☆☆ Kia app
My app no longer does the thing it use to do, it’s pointless now.
— KalaB2512 Mar 24 · v7.24.0
★★★☆☆ Was working fine until last update
App was great up until the last update. Now, I don’t receive notifications about charging times, doors being left unlocked or engine left on. Hope they can fix it on the next update.
— MarlonMoon Mar 24 · v7.24.0
★★★★★ EV6
Exciting & Fun all in a EV
— Man Mountain 70 Mar 24 · v7.24.0
★★★★★ Parvaiz Kia 2026
Its awesome and friendly
— Parvaiz Bakhtari Mar 23 · v7.24.0
★★★★☆ App features
Do not like the fact you have to purchase the app to use features 😕
— Have to buy app Mar 22 · v7.24.0
★☆☆☆☆ Another update another failure
Never seen many apps that go from bad to worse but this one takes the cake. With the most recent updates I not longer get push notifications on the charging status of the car. I’ve done all the suggestions from deleting and redownloading turning them on and off etc. it’s annoying that I’m force to use this horrible app, and since they are making millions on monthly payments you think it would be much better than it is.
— frojive Mar 21 · v7.24.0
★☆☆☆☆ It’s a trip
The trip history is nonexistent. When I first purchased my vehicle back in August, it wasn’t working then I kept calling and complaining and after about three months, it finally started working.
However, now I went to see what my trip history is and it stopped working at the end of December and I’ve been calling and trying to get help with it and still nothing. I won’t be renewing, if they want me to pay for something that doesn’t work.
— Chubby wagon Mar 20 · v7.24.0
★☆☆☆☆ TRASH
This app SUCKS!! When I try to start my car from the app it’s constantly telling me to move my vehicle or start it, my car is literally FEET away!! For a 60k car the stupid app should work!! My bf just bought a GMC truck for the same amount of money brand new!! His app ALWAYS works and his vehicle internet is FREE and unlimited!! KIA was a huge rip off!! When I can I’m trading in this POS for a GMC SUV!!
— JordanV90 Mar 20 · v7.24.0
★★★☆☆ Alarm Notification
My vehicle was vandalized and the mobile app didn’t alert me. Found out 6 hours later when checking my email. If I am paying for this service it should be able to do audible alerts on the smartphone.
— Mama1903 Mar 20 · v7.24.0
★★★★★ Radio
I wish there was a option for the radio
— will knows Mar 19 · v7.24.0
★☆☆☆☆ Not worth the price
Don’t recommend
— Kiadriver17 Mar 19 · v7.24.0
★★★☆☆ No es funcional
No puedo cerrar ni abrir la camioneta desde la app
— Kerecita Mar 19 · v7.24.0
★☆☆☆☆ Customer Service needs improvement…
I purchased my car nearly a month ago, and I’m still unable to use the app because the previous owner hasn’t been removed from the account. I submitted all required documentation to verify ownership about three weeks ago, but there has been no progress unless I call in to follow up only to be told “It’s in progress…”
At this point, it feels like the ticket isn’t being actively worked unless I reach out, and there doesn’t seem to be a clear escalation path for unresolved issues. This has been frustrating, especially since key features of the vehicle depend on app access, making the app effectively unusable in the meantime.
For improvement, it would be helpful to have:
• A more efficient and timely ownership transfer process
• Proactive updates on ticket status without requiring repeated calls
• A clear escalation path when issues remain unresolved
• Temporary access options for verified new owners while transfers are pending
• Have a Tech Support escalation path that customers can utilize after a certain timeframe that the ticket has been open
This process shouldn’t be this difficult, especially when ownership has already been verified. I hope improvements can be made so future customers don’t experience the same delays.
— CaptMarios Mar 18 · v7.24.0
★★☆☆☆ 2017 Optima
Data on the app not up to date on my car.
— Peggy Bode Mar 17 · v7.24.0
★★★★★ Kia 2026
Great car!
— Mimi Number #1 Mar 17 · v7.24.0
★★★★★ A member of the Kia family
Everything in the palm of your hand. Love it
— Love laugh live life Mar 17 · v7.24.0
★☆☆☆☆ Usual USA ignorance
1. App started logging out sessions every few minutes so that renders the widget completely useless. 2. I can't comprehend what makes you think your app shouldn't have an option to select °C as default for temperature display in it AND also km if driver preferred so. It is TRIVIAL to include such conversion in any piece of code. Also, the fact that it's impossible to DELETE geo fencing alerts is mind boggling! FTW?!
— tabaks Mar 17 · v7.24.0
★★☆☆☆ So so
The only decent thing about the Kia Access is remote start. And they charge for it. That should be free, so I refuse to pay for it and don't use it. Hopefully, they will figure this out and allow that as a free use thing.
— armman 6507 Mar 16 · v7.24.0
★★☆☆☆ Why?
I understand the need to tweak things, but why do they keep messing around with UI? Things are just harder to find on the newer version. Most people are only using a limited set of options. Perhaps it would be nice to have something like a “favorites“. This feels like it was slapped together over a weekend.
— thochen Mar 16 · v7.24.0
★★★★☆ Climate control
I really enjoy this app and would probably enjoy it more if the climate control settings worked again. My app started with the option to pick to turn the car on with ac or heat and a custom setting and that has now disappeared? My boyfriend also has the app and he’s still able to use those settings and his car is a few years older than mine.
— watermelonelephants Mar 16 · v7.24.0
★★☆☆☆ Some stability, please
When it works, it’s okay, but half the time the app can’t update information. I let my subscription lapse after the first free year because the app is so unstable. I can’t believe how much money Kia thinks they can change to access this glitchy app. Treat your customers better, Kia.
— StubbornlyWrite Mar 16 · v7.24.0
★☆☆☆☆ Poorly designed
Many annoyances, including: no way to get notified when charging is interrupted without also getting notified every time it finishes, often 4+ times due to lack of sensible denouncing. Main action buttons are unlabeled and confusing. Periodically requires auth code via sms – you already do Face ID! My texts are on the same device and less secured! Pointless.
— Duncan M McKee Mar 15 · v7.24.0
★☆☆☆☆ Slow and not user friendly
Compared to other vehicle apps, this one is the worst one I’ve used so far. Takes a long time to open, no way to buy expensive subscriptions in app, you have to call. No ability to lock and unlock with buying. When you do unlock or unlock, it takes a long time for the car to unlock
— Cedske Mar 15 · v7.24.0
★☆☆☆☆ app isn’t working
i pay 149 to have a account where i can start or lock/ unlock my car with my phone. however it has not been updating my car information since 1/24/26. this is extremely frustrating especially since i do pay a lot of money for this app.
— AEC4! Mar 14 · v7.24.0
★☆☆☆☆ Kia Connect
Way too expensive, had it for the first two years, came up for renewal crazy pricing not worth it
— #MB458652a Mar 14 · v7.24.0
★☆☆☆☆ Not good
It randomly stopped working after a few months. Tried reinstalling and everything, but this app still doesn’t work again.
— Megadon2389 Mar 14 · v7.24.0
★★★★☆ Just getting to know it
Just starting to use the app so I don’t quite know all the cool features. It takes a moment or two to get used to everything but what I see I like.
— Pc&Cc Mar 13 · v7.24.0
★★☆☆☆ EV Charging Notifications Disappeared
This has to be one of the least intuitive and most annoying apps out there. Nearly everything useful is locked behind a wildly overpriced subscription paywall.
Most annoying is that the one feature I used to use to receive notifications about the charging stays on my EV have disappeared entirely. There’s no clear way to get them back even though I’ve enabled the charging notifications in this rather pathetic app.
Honestly, if you’re considering a Kia, keep in mind you’ll have to pay about $200 a year to use it as intended.
— Island Life Mar 13 · v7.24.0
★★☆☆☆ Multi authentication
Wife and I use the app but it’s under her name logs me out time to time if she isn’t around I can’t get in due to multi authentication
— Soldierthread94 Mar 12 · v7.24.0
★★★★★ Thank u
Great car
— kiktirica Mar 12 · v7.24.0
★★★★☆ Worked great till update
Worked great until the dealership did an update to my software now the app won’t pick up my car. Loved having remote commands but now the app won’t work.
— Dipsideflip Mar 11 · v7.24.0
★★★★★ Kia Telluride 2025
Love my Kia Telluride very comfortable and Service is wonderful
— Vicki74$ Mar 10 · v7.24.0
★★☆☆☆ Update fail
After last update no longer receive notifications in app or from iPhone. Not just me but others.
Update - App support link doesn’t work!
— wateron Mar 10 · v7.24.0
★☆☆☆☆ Kia CANNOT Connect
Title says it all. This app truly sucks. I can have full cell service but the app won’t start the car on a sunny day.
Having to pay for this is also a slap in the face considering most car brands have it for free or for less than half of this cost.
Features are very weak! You can barely customize your startup. No cracked windows, no settings on seat warmers, and always set to defrost.
Servers are regularly down. This app truly sucks in any/every way.
I like tech. If this is what Kia defines has “high tech” then this will be my first and last Kia.
— chickfilu Mar 10 · v7.24.0
★☆☆☆☆ Kia app let down
This is the second year in a row I’ve given TV is all a chance in the winter so I could start my car and know it’s running. Well, not the case. More than half the time I would get a pop up telling me my vehicle hasn’t been moved in a while or could be out of range (neither being true). Maybe once every couple days my car would auto start and it was a toss up if the temp would run as set or have a mind of its own. I think it’s obvious at this point that I spent a big majority of time saying choice words when getting into my car when it’s -20 degrees and the heat wasn’t even running. The app would stall and I’d have to try several times to get it up and running again. Being that the auto start is part of the highest tier package, Kia needs to do some serious work on this app and follow thru with it being personalized to each vehicle because, spoiler alert, it’s not worth the price you pay for a hit or miss situation. So all in all, I’ve wasted a lot of money hoping that the app would improve substantially, but it did NOT. I’d give no stars if I could. And this seems to be a “Kia” pattern as I had a horrible experience buying my car and I’ve heard other people had the same experience. It’s sad for all the money we are investing into what gets us everywhere we have to go. Step up your game Kia. I hope one day I can actually recommend and encourage ANYONE to buy a Kia or its products, but not until MAJOR improvements have happened.
— SorentoProblems101 Mar 10 · v7.24.0
★☆☆☆☆ Useless
The app has become useless as every time I want to use it - I need to sign in first with a verification code. Easier not to use it at all.
— SueMonte Mar 9 · v7.24.0
★★★★★ C Rogers
Great information. Essy Access!
— ChioMimi Mar 9 · v7.24.0
★★★★★ Opino
Excelente
— Aemd60 Mar 9 · v7.24.0
★☆☆☆☆ Where are all the Features?
Downloaded and it shows none of the features as shown above. This app is terrible
— Justiloj Mar 8 · v7.24.0
★★★★★ Sandra
Lopez628
— Arzuaga78$ Mar 8 · v7.24.0
★★★★★ Kia 2024
Wonderful and amazing app to find my car and start my car when it is freezing.
— finalflame21 Mar 7 · v7.24.0
★☆☆☆☆ Kia connect scam
I literally have ultimate subscription to Kia connect. I hit the activation button I have troubleshootted. Still no access to Kia connect on my vehicle I have tried everything and it’s frustrating when you want to have full access to something you pay for and don’t get it
— memphis2300 Mar 7 · v7.24.0
★☆☆☆☆ Disastrous app
This app constantly pings my EV6 and the 12volt battery continuously… I have had to replace the battery two times now… all night long it pings the car… “you ok “?
Like a nurse waking you up every 2 minutes all night long to check your blood pressure… fix your disaster damn it…
— hbisr Mar 7 · v7.24.0
★★★☆☆ Payment
Would be better if payment was already incorporated into the app instead of taking me on the web and signing in again. Just have everything together in one place
— kestefany Mar 7 · v7.24.0
★★★★★ Great experience
I had an amazing experience buying my new Kia K5. The process was smooth, the staff was friendly, and everything was explained clearly from start to finish. The car itself is stylish, comfortable, and drives beautifully. I’m extremely happy with my purchase and highly recommend it to anyone looking for a reliable and great-looking vehicle. 🚗✨
— Monacat Mar 6 · v7.24.0
★★☆☆☆ Works when it wants
I called customer service and the told me to download something, but never sent the link to me. The was months ago I liked the old app
— Princess car Mar 6 · v7.24.0
★★★★★ I like the app
I know my car location.
— angilanborn Mar 5 · v7.24.0
★★★★★ Great App
This app is so great! I use it to check on my car when I’m in the house and not next to my keys. It tracks my car as well!!
— De’Coriyanna Mar 5 · v7.24.0
★☆☆☆☆ Customer service is broken
I attempted have a simple IT fix that involved issues when attempting to add a person to my account, but it hasn't worked despite multiple attempts to resolve the issue.
Poor Response to Support Requests
I contacted KIA Connect for assistance, and they assured me they would put in a work order. However, after three calls, there has been zero action taken on the work order for weeks.
Unacceptable Service
This level of service is unacceptable. I expect timely solutions, especially for something as straightforward as adding a person to my account.
Conclusion
I will not continue to pay for a service that fails to address even the simplest issues. I highly recommend looking elsewhere if you value responsive customer service.
— need to fix issue Mar 5 · v7.24.0
★★☆☆☆ Disappointed
It’d be better if any of the features on the pictures were actually available. I don’t have any of the location services or the remote start and temperature controls etc etc
— B8!8!8! Mar 5 · v7.24.0
★★★★★ Really works
I have had this app about a couple of weeks and it’s been really good it has not glitched on me and does all that it tells so far.
— Mr Matthews. Mar 4 · v7.24.0
★★☆☆☆ Improve!
I hate that I have to log back in every time. And I hate that I can’t drive with just my app
— Rommom89 Mar 4 · v7.24.0
★☆☆☆☆ Not working since update
Stopped being able to use app since recent update.
— Ain’tGotTimeForThis Mar 3 · v7.24.0
Overall 4.67★ · 99,766 reviews · Current vVaries with device
🚨 Attention needed — 63 review(s) at 1–2★
| ★★★★★ |
|
62 |
| ★★★★☆ |
|
15 |
| ★★★☆☆ |
|
20 |
| ★★☆☆☆ |
|
15 |
| ★☆☆☆☆ |
|
48 |
★★★★★
I love the convenience of being able to access functions of my vehicle via my mobile phone.
— Brendalee Mar 31 · v7.25.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★☆☆☆☆
App is pretty clunky and fails to update quickly telling me that my car is unlocked when I confirmed it was locked 30-40 minutes ago. Car fails to remote lock about 90-95% of the time. Remote start works MAYBE 50% of the time.
— Michael S Mar 31 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
2026 k-5, still missing.. Robert john Bakke,,29rr64,,01,11,1966..saint johnz kidd..thx 4 support..
— Bobbyjohn BakkeLien Mar 31
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Can't log in at all since the app update. Pop-up login box does nothing, seems frozen, can't input anything. Recent reviews show that others are having the same issue. Please fix asap! People are paying for this service.
— Ray Cooklis Mar 31 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
love it
— Anne Thomas Mar 31 · v7.24.0
↳ Developer reply (Apr 4)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
Was good until the update. Since that time I have not been able to sign in.
— Hailey D Mar 30 · v7.22.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
If you can't login to app try uninstalling and reinstall the app. It worked for me.
— Anthony Ambrosio Mar 30 · v7.22.0
↳ Developer reply (Apr 4)
Thank you for your support! ^KW
★★☆☆☆
Can open app anymore
— Mindy k Mar 30 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
havent been able to log in since the last update.. otherwise I love the app and never had any issues in the past 2 years until now
— Rekia DePugh Mar 30 · v7.25.0
↳ Developer reply (Apr 4)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★☆☆☆☆
Doesn't work. Stopped logging in when updated.
— Paul Wowk Mar 29 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
not as helpful of an àpplication if it keeps pushing out the owners
— KeyjoMonique OldsParris Mar 29 · v7.22.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
BEST CAR EVER !😁
— Bill Thorne Mar 29 · v7.25.0
↳ Developer reply (Apr 4)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
easy to use
— Raul Rosales Mar 29 · v7.25.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★★★★★
Love the options
— Kim Dennie Mar 29 · v7.25.0
↳ Developer reply (Apr 4)
Thank you for your support! ^KW
★☆☆☆☆
app was great until about a week ago. now it won't go past login
— Helene Turk Mar 29 · v7.25.0 👍 3
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
The App will not login since the update. I can login online but NOT on my phone. It churns and churns after password entry, which I verified as accurate.
— John Couture Mar 29 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
am updating my review love the app very convenient but lately doesn't want to login
— Reyna Shephard Mar 29 · v7.22.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
been locked out. cannot sign in. no update on app if that's the issue
— Erma Tierno-Schneidmuller Mar 29 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
app is HORRIBLE!! Always slow to load, if it will load at all!!! Not worth the money, especially when I am paying 16.23 a month for this app!!!!!
— Chantell West Mar 29 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
gotta pay for everything!
— Ethan T Mar 28 · v7.25.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Love this app. It's about as interactive as you can get and it's very user friendly! It functions very well too.
— Natasha Brodsky Mar 28 · v7.25.0
↳ Developer reply (Apr 4)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
best kia car app every written !!!! THANKS
— thomas anderson Mar 28 · v7.25.0
↳ Developer reply (Apr 4)
Thank you for your support! ^KW
★★★★★
wonderful car lots of HI Tech 👋
— phillip elder Mar 28 · v7.25.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★☆☆☆☆
its ok when it works. which is most of the time. Tesla app is way better and more responsive and reliable. Edit: my free trial ran out. i am not extending it. way too expensive for what it is. i'd pay 50 a year, but 200 is not worth it considering the limited features, unreliability and how slow it can be. EDIT: each update is reliably making the app worse. SOC is now hidden deep under multiple taps. and currently the app doesn't login at all. Astonishing how bad after sale kia support is.
— Grzegorz Lecki Mar 28 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Very disapointed that my car was consideted "too old" for the options and it's only 5 years old.
— Sandra Weston Mar 28 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Terrible application and support. Especially useless in Massachusetts, where the promised restoration of Kia Connect availability has not materialized..
— Matthew Patron Mar 28 · v7.5.0 👍 2
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
Pretty cool app. not sure I'll pay for it when my 3 years are up. shouldn't have to. It should be part of buying the car.
— Cindy Watson Mar 28 · v7.5.0
↳ Developer reply (Apr 4)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
Experiencing log in frustration - not able to log in to the app at all, but even when things are "working" the app is slow to log in.
— Steven Sharpley Mar 28 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
always glitches, takes like 5 different steps to just start car. worst app ever. I miss my Ford 😭😭
— Jessica Beam Mar 28 👍 1
↳ Developer reply (Apr 4)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★☆
Edit: First time having issues in 4 years with login to app. It is updated in the play store will not login. Had to uninstall in order to get it to work. 3/28/2026 Great app. Works as it should for my android and my 2022 Kia Seltos. Love the lock/unlock feature as well as the schedule remote starts.
— Carol Spalla Mar 28 · v7.22.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great features highly recommend for a big family
— Thasrun Jariya Mar 27 · v7.25.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★★★★★
Best app and car 5 stars
— Eliel Bermudez Mar 27 · v7.25.0
↳ Developer reply (Apr 4)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Absolutely awesome app to control your Kia. Very user friendly, and great extension to the car's infotainment.
— Peter Yu Mar 27 · v7.25.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★★★★☆
nonresponsive at times
— Carl Bex Mar 27 · v7.25.0
↳ Developer reply (Apr 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★☆☆☆
app is mediocre at best- great when it works, but that's only about half the time... and Kia has the nerve to charge $15 a month for access to the remote features?!? That's about $3,000 over the life of the vehicle; no thanks I think I'll go buy an aftermarket remote start That actually works like $200
— Jason Zachary Mar 27 · v7.25.0 👍 1
↳ Developer reply (Apr 4)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
I just want to know who the summer intern was that programmed the lock/unlock function.
— Nate Miller Mar 26 · v7.25.0 👍 1
★★★★★
works great
— Raynond Hintz Mar 26 · v7.25.0
↳ Developer reply (Apr 4)
Thank you for your support! ^KW
★★☆☆☆
for a while I haven't been receiving notifications for my charge being complete. because of this, I've been charged extra money from the charging station I use for leaving my car plugged in longer than necessary. I heavily relied on the Kia app notifications and nothing I've done has fixed it.
— Aryana Mar 26 · v7.25.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
My only complaint is that I have to pay for remote start features when it should be free. There are many other vehicles with free remote start, and that should never be something you have to pay for.
— Rocco96 Glued Mar 25 · v7.24.0 👍 1
↳ Developer reply (Aug 24)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
Fails to login, just spins. Don't have access to my own vehicle, wife has to do everything on her app. layout sucks.
— M Reh Mar 25 · v7.25.0 👍 2
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
after update i cannot open the app today
— Leon M Mar 25 · v7.22.0 👍 2
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
50k car with an app that has more bugs than the Amazon rainforest. it's kinda a joke tbh, like at this point I think Kia's goal is to make it as useless as possible.
— anthony calabro Mar 25 · v7.24.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great for scheduling start times and settings for A.C, heat, defrost, heated seats, and many other settings. Notifies you if you leave the vehicle unlocked and allows you to lock it.
— B Krupa Mar 25 · v7.24.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★★★☆☆
no longer receiving updates on charging status. Notifications are on, but not getting anything to my phone.
— Elyse Mar 25 · v7.24.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
I wish they allow more key features to be available through the app even after first year. My new EV lost more than 70% of its value after 3 years of purchase, so I am not inclined to pay more for the app. Without full features, the Kia app seem to offer very little convenience.
— Eric Kim Mar 25 · v7.24.0 👍 1
↳ Developer reply (Apr 4)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★☆☆
App opens well now but always have a maintenance issues which cause us not to be able to use it when needed.
— Netta Bae Mar 25 · v7.24.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I like it. Has everything I need
— Roger Dunn Mar 24 · v7.24.0
↳ Developer reply (Apr 4)
Glad you like it! :) ^KW
★★★☆☆
Sometimes it works and sometimes it doesn't
— Rizznea Williams Mar 24 · v7.24.0
↳ Developer reply (Apr 4)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
I was ripped off. The dealer said that I had full acess to the app for the entire duration of the car lease. After one year I was cutoff. The dealer was like "oops" our mistake but did nothing to restore my acess.
— Mindy Wilson Mar 24 · v7.24.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
the app no longer connects to my car
— Leeann Sickles Mar 24 · v7.12.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great app. easy to use and very helpful
— Calvin Gore Jr. Mar 24 · v7.24.0
↳ Developer reply (Apr 4)
Thank you so much for your review! ^KW
★☆☆☆☆
I cant figure out how to start the can from the app. I've googled it without success.
— Tracy Jablonski Mar 24 · v7.24.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
stopped working and can't figure out how to update or fix
— Nadine Varano Mar 23 · v7.24.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
nice!
— Ben Cunningham Mar 23 · v7.24.0
↳ Developer reply (Apr 4)
Thank you for your support! ^KW
★★★★☆
I'm still learning how to use Kia Access, but I find it helpful overall
— Roxy Dodson Mar 23 · v7.24.0
↳ Developer reply (Apr 4)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★☆☆
The app was working fine but after the last update a few weeks ago it has to be reopened to update the status and it reports an error. Before the last update it was working fine without having to reopen it for updates. This relates to starting or ending a charging session. Starting a charge it reports back an error occurred, ending works but to confirm it stopped will need to exit the app and open it again.
— Chris L Mar 23 · v7.24.0 👍 1
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
feature wouldn't work
— Cheryl P Mar 23 · v7.24.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
some functions do not work properly
— Elizabeth Brundon Mar 22 · v7.24.0
↳ Developer reply (Apr 4)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
I love it had this car for about a month and a half and it's going great! can lock or unlocked my car from thus it will alert you for anything out of the norm with your car ...
— Da'Tiana Santiago Mar 22 · v7.24.0
↳ Developer reply (Apr 4)
Thank you for your support! ^KW
★☆☆☆☆
installed and uninstalled the app and it just doesn't work anymore. Also restarted my phone and still no luck. guess the yearly subscription is getting canceled.
— Gerardo Velez Mar 22 · v7.22.0
↳ Developer reply (Apr 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Remote strategy doesn't work
— Isaac Mar 21 · v7.24.0
↳ Developer reply (Mar 21)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★☆
So far my main issue is the app logs you out to often.
— Rude Boy Mar 21 · v7.22.0
↳ Developer reply (Mar 21)
The app will sign out for security purposes. If your phone has Biometrics, you can use those to sign into the app quicker. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
App not accurate at all especially the vehicle trip history & location. Don't waste your money.
— Darryl Boyett Mar 20 · v7.24.0
↳ Developer reply (Mar 21)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
This is the first time I've ever used something like this for my car. I absolutely love it and I love my Kia Sorento 😍
— Cynthia Jones Mar 20 · v7.22.0
↳ Developer reply (Mar 21)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
I don't want to need to put my password in every time
— Rose Escher Mar 20 · v7.24.0
↳ Developer reply (Mar 21)
The app will sign out for security purposes. If your phone has Biometrics, you can use those to sign into the app quicker. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
it hasn't been working for me for a while
— FLEX666 Mar 20 · v7.22.0
↳ Developer reply (Mar 21)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
app stopped working,
— Monica Richard Mar 20 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
amazing to use during the free trial period of 3 years. I'm not sure it's worth it to pay for the subscription after the free trial is over with, what time will tell
— Tom Matous Mar 19 · v7.24.0
↳ Developer reply (Mar 21)
Thank you so much for your review! ^KW
★★★★★
Love my Kia App. Just wish I could unlock my doors and adjust heat controls.
— Mike Barnette Mar 19 · v7.24.0
↳ Developer reply (Mar 21)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★☆☆
Slow but usable app. Features are not that intuitive.
— Brendon Goede Mar 19 · v7.22.0
↳ Developer reply (Mar 21)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★☆☆
This app used to work fine with no issues but for the last month it's nit responding to any commands ! Im paying too much for an app that's not working ! Hasn't updated in a month ! Im about to cancel !
— GG Mar 19 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
The App worked pretty well until recently (approximately 2/26/2026), then it stopped providing notifications for Charge complete. The pesky "Doors may be unlocked" messages still get through, though. The car is a '24 Niro PHEV.
— David K100 Mar 18 · v7.24.0
↳ Developer reply (Mar 21)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
really mediocre app. just stopped receiving push notifications when my vehicle is fully charged. the app settings have them turned on, I got them for months, never changed the setting, then stopped getting them a couple months ago. it's all I used this app for, I can't see anything else helpful that it does
— Brian Acebedo Mar 18 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
This app is soooo stupid!!! I have uvo on my 2019 and obviously uvo isnt a thing anymore but kia connect is only for newer models, should be for ALL the cars that have uvo!! what a waste of time.
— Angie Morris Mar 18 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
I had kia access for years. I bought a new phone and now my app isn't working.
— POLLY DOTY Mar 18 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
my kia is the dream, no complaints.
— Cassie Elmore Mar 18 · v7.24.0
↳ Developer reply (Mar 21)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
kia connect has been very difficult to set up. Remote features not working. Assure link Garage door opener not working. Dealership does not seem to have knowledgeable people to help
— Andy Sheagley Mar 18 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
unreliable and too expensive for additional features
— Nogotta Nomoney Mar 17 · v7.22.0
↳ Developer reply (Mar 21)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
It's absurd that we need to pay for all the features...
— Johnny Cruz Mar 17 · v7.22.0
↳ Developer reply (Mar 21)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
this is one of the best car apps that I have used.
— Yeffiry Disla Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Thank you so much for your review! ^KW
★☆☆☆☆
atrocious app. every time I try to log in it scrolls down to the bottom of the app and I can't enter anything or choose my saved password
— Nicole Deere Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
Overall, very good. It just needs to support multi-usrr/multi-device better for a vehicle that is shared. Not fun when the SO gets logged out every time I log in to drive it for a bit.
— Caleb Brown Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
Love it! Thank you Kia!!
— Raheem's House! Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
love that I can start the car before I get into it!
— Cathye Duersch Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★☆☆
doesn't always work
— Sam O Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
The latest update broke the app. Now i cannot locate my vehicle, despite that all permissions are enabled.
— john turner Mar 17 · v7.24.0
↳ Developer reply (Mar 21)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★☆☆
The last update broke notifications. I no longer get any notifications even though all are turned on in the settings. Phone is not muted and volume is set to high.
— Bob Trancho Mar 16 · v7.22.0
↳ Developer reply (Mar 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
wow. Went from a 2016 Kia Soul to the 2026 Kia K4 and this is my first Kia Access experience. mind. blown. LOVE seeing the gas tank, odometer, and locking/unlocking and even PRESTARTING from the palm of my hand. I remember when stuff like this was just dream talk. But nah, its here. it works. and im loving it. App works great and so far has had no hiccups. Very impressed.
— Enoch “Th3G3ntl3man” Enns Mar 16 · v7.22.0
↳ Developer reply (Mar 21)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
very luxurious give feel of lexus
— josh2lina Mar 16 · v7.24.0
↳ Developer reply (Mar 21)
Thanks a lot for your rating and safe rides :) ^KW
★★★☆☆
start car does not always work 😒
— Angela Schafer Mar 16 · v7.24.0
↳ Developer reply (Mar 21)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
superb Application...really
— Muhammad Babar Mar 16 · v7.24.0
↳ Developer reply (Mar 21)
Thank you so much for your review! ^KW
★★★★☆
very comfortable
— Samuel Kpogoh Mar 15 · v7.24.0
↳ Developer reply (Mar 15)
Thank you for your support! ^KW
★★★★★
Absolutely incredible! My 26 Sportage and 26 Ultra are a TEAM!
— Digitalx313 Mar 14 · v7.22.0
↳ Developer reply (Mar 15)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
this is my first car that has everything I need, I mean everything
— Matthew Thom Mar 14 · v7.24.0
↳ Developer reply (Mar 14)
Thank you for your support! ^KW
★★★★★
The perfect app to help manage my vehicle
— Lou Morentin Mar 14 · v7.22.0
↳ Developer reply (Mar 14)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
love having this
— Denise Heister Mar 14 · v7.24.0
↳ Developer reply (Mar 14)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
very easy to use ,
— Francisco guzman Mar 14 · v7.24.0
↳ Developer reply (Mar 14)
Thank you so much for your review! ^KW
★★★★☆
responds and functions well with current updates
— True the Soulja Mar 13 · v7.22.0
↳ Developer reply (Mar 14)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
like my information so easily accessible
— Jay Oldham Mar 13 · v7.24.0
↳ Developer reply (Mar 14)
Thank you for your support! ^KW
★★★★★
love the app!!!
— DAMION MARRERO Mar 13 · v7.22.0
↳ Developer reply (Mar 14)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
App sends notifications that my car is unlocked, but the car is fully locked.
— CJS Mar 13 · v7.24.0 👍 6
↳ Developer reply (Mar 14)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I mainly use it to start my car but it's cool to also have the option to lock my car if I forget to and I'm too far away to use my key fob. Being able to see all the info, from mileage and gas percentage, as well a quick diagnostic check, all in the palm of my hand is nice.
— CM Lugo Mar 13 · v7.22.0
↳ Developer reply (Mar 14)
Thank you so much for your review! ^KW
★☆☆☆☆
Keeps logging me out all the damn time
— Ira Oliver Mar 12 · v7.1.0
↳ Developer reply (Mar 14)
The app will sign out for security purposes. If your phone has Biometrics, you can use those to sign into the app quicker. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
Loveeeeee the app...so super convenient!
— Miss Rockwell Mar 12 · v7.24.0
↳ Developer reply (Mar 14)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
App constantly crashes. Reliability score 0
— Kathy Mar 12 · v7.22.0
↳ Developer reply (Mar 14)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
locks me out too much
— William Badass Mar 12
↳ Developer reply (Mar 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great app
— Lauro Maziero Mar 12 · v7.24.0
↳ Developer reply (Mar 12)
Thank you so much for your review! ^KW
★★★★★
works like a dream!
— K Mayo Mar 12 · v7.22.0
↳ Developer reply (Mar 12)
Thanks a lot for your rating and safe rides :) ^KW
★★★☆☆
The app doesn't work when you really need to. Seems like every morning I try to start my vehicle the app doesn't work. It is extremely frustrating.
— Shellie Tanner Mar 12 · v7.24.0
↳ Developer reply (Mar 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Too expensive
— Elizabeth “Elizabeth” G Mar 11 · v7.24.0
↳ Developer reply (Mar 12)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★☆☆☆
constantly having to get a MFA code to use the app now
— Thomas Clark Mar 11 · v7.24.0
↳ Developer reply (Mar 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
very rarely starts with the app.
— PattyLarry Collinson Mar 11 · v7.24.0
↳ Developer reply (Mar 11)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
I think it's absolutely stupid that they're stopping the Kia Soul line I think it's one of the best lines they have on their roster I guess you could call it I love my cars I have two at 2011 and a 2025
— Kevin Voeltner SR. Mar 10 · v7.24.0
↳ Developer reply (Mar 11)
Please call Customer Care at 1-800-333-4542 Monday-Friday if you need any assistance with this issue. Thank you! ^KW
★★★☆☆
Samsung Galaxy Note 22 on T-Mobile. As advertised, this is the official companion application that goes with Kia's EV's and we leased a Kia EV6. I downgraded the application review for three main reasons, turning off the closed door notifications is weirdly impossible even if you select no in the application. Secondly, the battery charge progress bar was removed. Finally, many functions are part of the paid KiaConnect service and are not part of KiaAccess.
— Rob Hedges Mar 10 · v7.22.0
↳ Developer reply (Mar 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love it
— Juan Gonzalez Mar 10 · v7.24.0
↳ Developer reply (Mar 11)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★☆☆
I should not have to pay for access to a car I already bought. make it included forever.
— Brian Kelly Mar 10 · v7.24.0
↳ Developer reply (Mar 11)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
App update disconnected my vehicle from the app and the instructions for re-connecting do not work for my vehicle's software.
— Therese Dorau Mar 10 · v7.24.0
↳ Developer reply (Mar 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
how do we update the Sportage
— Fred Sutherland Mar 10 · v7.24.0
↳ Developer reply (Mar 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Easy to navigate. Tons of great information on the Kia Access app.
— Erika Emberson Mar 10 · v7.24.0
↳ Developer reply (Mar 11)
Thank you so much for your review! ^KW
★☆☆☆☆
most features don't work unless you pay a subscription fee. which is insane this car is expensive, why pay more just to use a poorly made app
— Andrew Jay Mar 9 · v7.24.0
↳ Developer reply (Mar 11)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
not very user friendly
— Rena Walton Mar 9 · v7.24.0
↳ Developer reply (Mar 11)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★☆
I like the app and all the functions, but dislike having to login every single time
— Elizabeth Caravona Mar 9 · v7.24.0
↳ Developer reply (Mar 11)
The app will sign out for security purposes. If your phone has Biometrics, you can use those to sign into the app quicker. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
doesn't work half the time. negative 15 out and expecting your vehicle is started and still covered in ice is very inconvenient. and the car is parked maybe 8 feet from my front door. but no worries, you will get 25 notifications if it's unlocked, running to long, etc. Does look good on app and all, but seems like that's the only work out into it. locked my keys inside one time and soon refused to work, hours from home. after about 2 hours of trying, finally got this all to unlock the doors.
— Cj Shackleford II Mar 9 · v7.22.0 👍 1
↳ Developer reply (Mar 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
not working
— Monica Richard Mar 9 · v7.24.0
↳ Developer reply (Mar 11)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
good 👍
— Eldenf Lessage Mar 9 · v7.24.0
↳ Developer reply (Mar 11)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★☆☆
secondary driver does not load
— Chris Corriveau Mar 8 · v7.24.0
↳ Developer reply (Mar 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
AWESOME
— mark ortiz Mar 8 · v7.24.0
↳ Developer reply (Mar 8)
Glad you like it! :) ^KW
★★★★★
My wife and i love it, It is very convenient and dependable. Thanks Kia!
— Nate Joe jr. Mar 8 · v7.24.0
↳ Developer reply (Mar 8)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
It so easy-to-use and I just forgot to lock my car...with this app...it was done easily!!
— Carlos A. Mar 7 · v7.22.0
↳ Developer reply (Mar 7)
Thank you so much for your review! ^KW
★★☆☆☆
It loses some of its data. I have a Kia Sportage hybrid plug-in and once in a while it will show the lithium battery percentage of charge and then it loses that information. the fixes is to delete the app and reinstall. it is a short-lived result. yep it did the drop information again and again. I call the connect help but they were unable to solve the problem. I have my second file number. my contract is up in 2 years and there is no way I will purchase that service again.
— Philip Paulson Mar 7 · v7.22.0
↳ Developer reply (Mar 7)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
It works ok most of the time. I think the layout could use some improvement, and the network os down more that it should be l to where I often can't check the status of my car after 9pm. It also appears to wipe out my charge and preheat schedules every time there is an update. Other than that, it is functional.
— Sir Dreahnian Mar 7 · v7.24.0
↳ Developer reply (Mar 7)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
should have access to services as long as you have a loan and get maintenence done at Kia.
— Sicily Coleman Mar 7 · v6.13.1
↳ Developer reply (Mar 7)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
convenient a true game changer. thanks Kia
— Karin Davenport Mar 7 · v7.24.0
↳ Developer reply (Mar 7)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★☆☆☆
App commands take forever to take effect
— Mr. Steve Mar 6 · v7.24.0
↳ Developer reply (Mar 7)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
This is simply amazing!
— Del McCune Mar 6 · v7.24.0
↳ Developer reply (Mar 7)
Glad you like it! :) ^KW
★★★★★
once I learned how to use everything it was amazing how advanced everything has gotten. Love my new SUV.
— William Bowden Mar 6 · v7.24.0
↳ Developer reply (Mar 7)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
great and reliable service
— Sarge Gonzalez Mar 5 · v7.24.0
↳ Developer reply (Mar 7)
Thank you so much for your review! ^KW
★★★☆☆
Pretty good app but I keep getting messages that a door is open whenever I leave the car when they're definitely closed.
— Sam Weiss Mar 5 · v7.22.0
↳ Developer reply (Mar 7)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great app!! Just getting used to it but love it so far!!
— Gary Fruchtman Mar 4 · v7.24.0
↳ Developer reply (Mar 5)
Thanks a lot for your rating and safe rides :) ^KW
★★★☆☆
I haven't been receiving alerts when my car alarm goes off. Or when the tire pressure is low. One of my tires has been losing air, and a lot more as the days continue without being able to replace my tires just yet. And the app doesn't alert me like it used to.
— Vanessa Solis Mar 4 · v7.22.0
↳ Developer reply (Mar 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
it's functional and convenient with no bugs so far
— MyLife OrSoIThink Mar 4 · v7.22.0
↳ Developer reply (Mar 5)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
kia store won't work but everything else works great
— Kristopher Zimdahl Mar 4 · v7.22.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I'm updating this review I still like the app however the price is just too expensive and I don't use it enough to warrant $200 every year for the car app. I do think that it was valuable if someone uses it a lot. It also kept track of all of the maintenance and we could actually booked in a maintenance but unfortunately it never worked properly when we tried to book it.
— Christylin “Christy” Desmettre-Gomez Mar 4 · v7.24.0 👍 13
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
so awsome
— Genevie Brion Mar 4 · v7.24.0
↳ Developer reply (Mar 4)
Glad you like it! :) ^KW
★★★★★
love that I can check on my car from the comfort of my home. literally. keeps me up in maintenance- thanks 😊 🙏
— Talking Head Room Mar 3 · v7.24.0
↳ Developer reply (Mar 4)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I don't ever get push notifications once I've locked my car. or done anything on the app. I get no push notifications ever.
— J DJ Mar 3 · v7.24.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
App doesn't allow for one vehicle to be accessed on multiple accounts. This is not functional for families with multiple vehicles
— Jonathan Zurek Mar 3 · v7.24.0
↳ Developer reply (Mar 4)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★☆☆☆☆
can't connect
— Matt Hayes Mar 3 · v7.24.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I very much appreciate this App! I use it every day. After a long day of work, it's nice to get into temperature temperature-controlled climate. Too many benefits to list
— Gary Powell Mar 2 · v7.24.0
↳ Developer reply (Mar 4)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
amazing app! I would love if remote start lasted longer!
— Melissa Anicas Mar 2 · v7.24.0
↳ Developer reply (Mar 5)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
it keeps shutting me out.
— Lynn Johnson Mar 2 · v7.24.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
lane control does not work in areas with no Internet
— Irene Wells Mar 2 · v7.24.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
connects to kia
— Rick Torres Mar 2
↳ Developer reply (Mar 4)
Thank you for your support! ^KW
★☆☆☆☆
remote start with auto lock not working
— Leah Hutchinson Mar 2 · v7.24.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
doesn't always work. says doors are open when they aren't
— Jenn H Mar 2 · v7.24.0
↳ Developer reply (Mar 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★★★
works pretty well so far...
— Victoria Stevens Mar 1 · v7.24.0
↳ Developer reply (Mar 4)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
all that money i kick out and this app saying my car is unlocked but my car is locked kia you guys gotta fix this asap this app protecting my car I update too the unlimited my car is being targeted by the kia boys I already reported my license plate being stolen from back of my car
— Latoya Smith Mar 1 · v7.22.0
↳ Developer reply (Mar 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
why does it log out all the time! boooooo
— Boonie Bee Mar 1 · v7.24.0
↳ Developer reply (Mar 1)
The app will sign out for security purposes. If your phone has Biometrics, you can use those to sign into the app quicker. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★☆
love the app. but I think needing a subscription after 3 years is a money grab by KIA
— Ken Schroth Mar 1 · v7.22.0
↳ Developer reply (Mar 1)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★☆
great
— KINGS KID Mar 1 · v7.12.0
↳ Developer reply (Mar 1)
Thank you for your support! ^KW
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