📱 Kia Access — Monthly Reviews
2026-02 (Feb 1 – Feb 28) · 126 review(s) · App Store + Play Store (US)
📊 Monthly summary
126 Reviews | 3.29★ Avg rating | 49 Low (1–2★) |
vs last month Reviews -9 ▼ · Rating +0.21 ▲ · Low -9 ▼
📊 Last 6 months trend · Avg rating by store
🍎 App Store No reviews — | — | — | — | — | — | Sep 0 | Oct 0 | Nov 0 | Dec 0 | Jan 0 | Feb 0 |
| 🤖 Google Play Avg 3.1★ · 438 — | — | 2.7 | 3.0 | 3.1 | 3.3 | Sep 0 | Oct 0 | Nov 30 | Dec 147 | Jan 135 | Feb 126 |
|
🍎 App Store 0 · 🤖 Google Play 126
⚠️ Play Store: the API only provides reviews back to Feb 1, so this period may not be fully covered. The count shown is a lower bound.
Overall 4.72★ · 419,997 reviews · Current v7.31.1
No reviews in this period.
Overall 4.67★ · 99,875 reviews · Current vVaries with device
🚨 Attention needed — 49 review(s) at 1–2★
| ★★★★★ |
|
56 |
| ★★★★☆ |
|
7 |
| ★★★☆☆ |
|
14 |
| ★★☆☆☆ |
|
16 |
| ★☆☆☆☆ |
|
33 |
★★★★★
Love the Kia Connect app
— Willie Jusino Feb 28 · v7.24.0
↳ Developer reply (Mar 1)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
I love this app .
— Marie Dykes Feb 28 · v7.23.0
↳ Developer reply (Mar 1)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★☆☆
I love my EV9, but if you've driven a Tesla, the Kia app has a long way to go.
— Toni Felts Feb 28 · v7.24.0
↳ Developer reply (Mar 1)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
cant use app updates to infotainment are paused have been for over a year previous owner of car didnt/couldn't update so now im stuck unable to use features like remote start even on fob..how are updates paused for a year
— Jukins 5 Feb 28 · v7.24.0
↳ Developer reply (Mar 1)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
never works, always a network error. Customer service was very unpleasant The message to reply to Kia is also spam.... any issue continues with this app it absolutely sucks and is not worth any penny that you pay for it. I've had very similar problems with what people say below. doors are unlocked yet they are, engine is not running yet it is... Oh and by the way if you don't let them know every time it has a problem.... they will claim you haven't had one. and still charge you
— tim griffin Feb 28 · v7.24.0
↳ Developer reply (Feb 28)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
makes it simple
— Jack Flores Feb 28 · v7.24.0
↳ Developer reply (Mar 1)
Thank you for your support! ^KW
★★★★★
love it
— Linda Winter Feb 28 · v7.24.0
↳ Developer reply (Mar 1)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
excellent
— Guess who??? Feb 28 · v7.22.0
↳ Developer reply (Mar 1)
Glad you like it! :) ^KW
★★★☆☆
could not find a way to have a digital key for 2nd driver.
— Regis Marco Feb 28 · v7.22.0
↳ Developer reply (Mar 1)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I love it
— Juan Muniz Feb 28 · v7.24.0
↳ Developer reply (Mar 1)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
cool deal
— Aaron Feb 28 · v7.24.0
↳ Developer reply (Feb 28)
Glad you like it! :) ^KW
★★★★★
still learning but seems very informative
— EeJuan Riddle Feb 28 · v7.24.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★★★★★
Great Great Great, helps me to do what I have to do concerning my truck, keeps me updated with the happenings with my truck!!
— Arlea Mann Feb 28 · v7.24.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★★☆☆☆
horrible... slow, need to enter password all the time.
— AAWA Verkerk Feb 27 · v7.24.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I have the 2026 Kia Sportage and my Galaxy Watch Ultra and this app are INCREDIBLE! I feel like im from the future starting my car from my watch! Unbelievable times we live in!
— Digitalx313 Feb 27 · v7.22.0
↳ Developer reply (Feb 28)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
It is very good and fast.
— J N1966 Feb 27 · v7.24.0
↳ Developer reply (Feb 28)
Thank you for your support! ^KW
★★★★★
love this app, so confident! easy to make appointments, check status and keep an eye on your vehicle! I love the many options available with this app!
— Gina Armstrong Feb 27 · v7.12.0
↳ Developer reply (Feb 28)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
awesome
— Bliz Feb 27 · v7.22.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★★☆☆☆
it was great in the beginning. now there are a lot of errors, lagging, incorrect info etc.
— Pam Wojcieski Feb 27 · v7.23.0
↳ Developer reply (Feb 28)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★☆☆
I don't like that mileage for maintenance is skewed i.e. oil changes counted as maintenance packages that is misleading! I paid separately for oil changes and maintenance packages!
— Bysb spencer Feb 27 · v7.24.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Awesome service
— Monte Bundy Feb 27 · v7.23.0
↳ Developer reply (Feb 28)
Thank you for your support! ^KW
★★★★★
I love my new Kia!! such a smooth ride for a medium sized vehicle.
— Kathy Windell Feb 27 · v7.23.0
↳ Developer reply (Feb 28)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
Never had a command say cant find or Reach vehicle. Very useful app to have and they give you the app free for 3 years when you buy New. But even after that 150 for a whole year or 20 bucks a month. No other company can beat it.
— Donta Smith Feb 27 · v7.24.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★☆☆☆☆
the app won't let me add my K5, it says the vin number is not valid.
— K P Feb 26
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Issues ever since the update. Won't update car status amongst other issues.
— Amy Cappuzzello Feb 26 · v7.23.0 👍 1
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Does not let me sign in or reset password.
— Amy Gignac Feb 25 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
new but cool so far
— Zuul The gate keeper Feb 25 · v7.23.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★★★★★
Works well - 2026 Seltos
— David L Bowers Feb 25 · v7.23.0
↳ Developer reply (Feb 28)
Thank you for your support! ^KW
★★★★★
excellent service
— Stephen Hall Feb 25 · v7.23.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★☆☆☆☆
can never use remote start!
— Gayle Pinero Feb 25 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
excellent
— LaRessa L. Cypress Feb 24 · v7.23.0
↳ Developer reply (Feb 28)
Glad you like it! :) ^KW
★☆☆☆☆
I dont what the point of paying $180 a year to access features like remote start from my phone when it doesnt work 80% of the time. Which is probably the main and most used feature for most people. ive been using it for like 2 Yeats and ive always had this issue where it'll we cannot process this command due no internet connection even though I'm clearly connected. But I'll still be able to unlock and lock my car but it won't let me start my car. Which again, is the main feature.
— Michael Collins Feb 24 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Functions are really neat and they actually work!
— Richard Bach Feb 24 · v7.23.0
↳ Developer reply (Feb 28)
Thanks a lot for your rating and safe rides :) ^KW
★★★☆☆
The remote start hasn't worked. It says there's a door open. All the doors are closed.
— Jovan M Dixon Feb 24 · v7.22.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
Down for maintenence again... How many hrs this time..
— Jennifer Ridgeway Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
when your maintenance you still should be able to check location
— Jayden Wilson Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★☆☆☆
Doesn't use vehicle profile for configuring units. It also lacks a ton of features that the vehicle is capable of, just not from the US app
— *Kim Zick (rummik) Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
Awesome app! Lots of useful tools
— D Riley Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
I am tired of the error codes and my car not starting. even reset the info system will be cancelling and asking the back for a charge back if 4 mths of no use
— Edith Davis Feb 23
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
was good until the map stop working. keeps saying permissions permanently declined. reinstalled 4 times, map works once then back to declined. tell me the fix without having to call.
— David Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
So easy to use
— Miriam Williams Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Thank you so much for your review! ^KW
★☆☆☆☆
No Access This vehicle belongs to another account. You do not have access to this vehicle.
— darin charriere Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★☆☆☆☆
Too much per month for the ONLY feature I want... remote start.
— André Williams Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
I enjoyed the app the few months it worked, especially remote climate control, however there is some issue so my Sorento wont communicate with the app anymore. Dealership had it for 2 weeks and couldn't figure it out except to remove the whole dash and change the modem, but I didnt want it to sit there for weeks and have just gone without for a year now.
— Nathan Miller Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
different to navigate must adjust to that's all
— Sherah Jones Feb 23 · v7.23.0
↳ Developer reply (Feb 28)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★☆
Kia's Access app works great. The interface is easy to read with all features and what they do. The wearable's app works great as well. 4 stars from until I get an upgraded Kia that has more features.
— Alvin Moore Feb 22 · v7.22.0
↳ Developer reply (Feb 28)
Thank you for your support! ^KW
★☆☆☆☆
I first noticed an issue in August 2025 but realized it wasn't a ME-problem, it was an APP-problem when the cold arrived & I couldn't use the app to remote start. I keep getting an error message "We cannot process your request. Please try again." I've followed all the online recommendations with temporary results. After speaking with customer service, it magically worked again... for about 2 days. Now I'm back to not having access. Paying way too much money for an app I can't use!!!
— Wendy Pridmore Feb 22 · v7.23.0 👍 6
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Barely ever works. Not sure why I am paying $16 a month and the app cant even start my car 90% of the time, which. is the only reason I subscribed.
— Rayna Burkhart Feb 22 · v7.23.0
↳ Developer reply (Feb 28)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I love it
— Mrerv123hamp Feb 22 · v7.23.0
↳ Developer reply (Feb 28)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
Alot of great features!
— Marcelo Chavarriga Feb 21 · v7.23.0
↳ Developer reply (Feb 22)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★★★★
LOVE 2027 Telluride
— Sheryl Braxton Feb 21 · v7.23.0
↳ Developer reply (Feb 22)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★★★★★
This app is very convenient and great to have.
— Garrett Williams Feb 21 · v7.23.0
↳ Developer reply (Feb 22)
Thank you so much for your review! ^KW
★☆☆☆☆
unconventional for secondary drivers i have a 2021 rio but my mom recently got a 2026 selto she sent me a invitation for secondary drive but can't accept it no matter where I try since I have a 2021 the app doesn't have features option on bottom panel everywhere I search it wont let me access features to accept the invitation they should update and move invitation to idk profiles and add a invitations or mail option so those who have older kia and want a second drive on newer ones can accept
— Alicia M Feb 21 · v7.23.0
↳ Developer reply (Feb 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great
— HoneyDew King of the West Feb 21 · v7.23.0
↳ Developer reply (Feb 21)
Glad you like it! :) ^KW
★★★☆☆
Repeatedly get door unlocked alerts which are annoying.
— Larry Sugar Feb 21 · v7.23.0
↳ Developer reply (Feb 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
functional, but occasionally buggy and not terribly intuitive
— Dmitriy Brin Feb 21 · v7.23.0
↳ Developer reply (Feb 21)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★☆☆☆☆
sucks
— Colin Brill Feb 20 · v7.23.0
↳ Developer reply (Feb 21)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★☆☆
doesn't always connect. never updates.
— larita Tripp Feb 20 · v7.22.0
↳ Developer reply (Feb 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
works great
— Rich Dickerson Feb 20 · v7.23.0
↳ Developer reply (Feb 21)
Thank you so much for your review! ^KW
★★★★★
hasta con aguacate
— Alfredo Zamudio Feb 20 · v7.23.0
↳ Developer reply (Feb 21)
Thank you for your support! ^KW
★★☆☆☆
customer need help with remote start, key fob recovery when lost.
— Koolinary Systems Feb 19 · v7.23.0
↳ Developer reply (Feb 21)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
The app isn't working.
— Juan Carlos Mendez Feb 19 · v7.22.0
↳ Developer reply (Feb 19)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
very helpful
— Roger Lindgren Feb 18 · v7.23.0
↳ Developer reply (Feb 18)
Thank you so much for your review! ^KW
★★★★★
Cool app. wish it was $100/year.
— BT Servs Feb 17 · v7.23.0
↳ Developer reply (Feb 18)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
good app
— John Bernabe Feb 17 · v7.23.0
↳ Developer reply (Feb 18)
Thank you for your support! ^KW
★★☆☆☆
doesn't work 3/4 of the time
— Michael Gibson Feb 17 · v7.22.0
↳ Developer reply (Feb 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
So far so good 😊
— Michael Robinson Feb 17 · v7.23.0
↳ Developer reply (Feb 18)
Glad you like it! :) ^KW
★☆☆☆☆
over engineered, yet lacks features. for starters my kia ev9 was a lemon. so there's that. but what bugged me was how many steps you had to follow in order to schedule charging for your vehicle.
— Eduardo Silva Feb 17
↳ Developer reply (Feb 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great customer service
— Linda Benson Feb 16 · v7.23.0
↳ Developer reply (Feb 18)
Thank you for your support! ^KW
★★★☆☆
the honk and horn doesn't work.
— M V Feb 15 · v7.23.0
↳ Developer reply (Feb 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
it's a hassle to login every time. command take too long. app needs a complete overhaul
— Unu Feb 15 · v7.22.0
↳ Developer reply (Feb 18)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Very Kool NICE GREAT EXCELLENT Helpful 👍 👊 😎
— Rob Haslam Feb 15 · v7.23.0
↳ Developer reply (Feb 18)
Thank you so much for your review! ^KW
★★★★☆
Works most of the time.
— Jeremy Stack Feb 15 · v7.23.0
↳ Developer reply (Feb 18)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
Kool ash
— Dylan Mcbride Feb 15 · v7.23.0
↳ Developer reply (Feb 15)
Glad you like it! :) ^KW
★☆☆☆☆
too many false warnings. only 5 pics a day. service disabled if jot used routinely
— Joey NoneYa Feb 15 · v7.23.0
↳ Developer reply (Feb 15)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
I was recently at service center had flat tire the man waited on me was very kind and respectful Im sorry don't remember his name. He helped me and I didn't have to wait long. I recommend Kia to anyone needing a car great customer service each time Ive been there. Thank you.
— Kelly Tate Feb 15 · v7.23.0
↳ Developer reply (Feb 15)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
works like a charm
— Paul Demaria Feb 14 · v7.23.0
↳ Developer reply (Feb 15)
Thank you for your support! ^KW
★★★★★
very precising the information which was given. I love my kia Sportage this is my third Kia
— Barbara Mcnulty Feb 14 · v7.23.0
↳ Developer reply (Feb 14)
Thanks for your love! If you have any questions, please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect ^KW
★☆☆☆☆
constantly logs me out and requests new verification code multiple times to log in. very frustrating app
— Jeb Gayheart Feb 14 · v7.23.0
↳ Developer reply (Feb 14)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
it's good news to have kia.
— Teddy Austin Feb 14 · v7.23.0
↳ Developer reply (Feb 14)
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★☆☆☆☆
app controls haven't worked for almost a year. can't start car using app
— Roman Baptista Feb 13 · v7.23.0
↳ Developer reply (Feb 14)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★☆
commands takes a few seconds to send
— Julian Magno Santos Feb 12 · v7.23.0
↳ Developer reply (Feb 14)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★☆☆☆
app not working anymore
— ervin rivera Feb 12 · v7.23.0
↳ Developer reply (Feb 12)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
Does not work.
— Christopher Reynolds Feb 12
↳ Developer reply (Feb 12)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
Have to pay to use features that are free with other vehicle apps. Edit. Not all manufactures require you to pay to unlock/lock your doors or use remote start.
— Justin Tharp Feb 12 · v7.23.0
↳ Developer reply (Jan 17)
The Kia Connect service has been a trial then paid subscription on equipped vehicles since 2019, and has similar pricing to that of other manufacturers. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
So nice to be able to do so much remotely.
— Toery Pullan Feb 11
↳ Developer reply (Feb 12)
We're always working hard to improve the app. Thanks for your download and feedback! ^KW
★★☆☆☆
it knocked me off and now it saying WE CANNOT PROCESS YOUR REQUEST. PLEASE TRY AGAIN LATER. Now i uninstall the app and tried 30 minutes later and still cannot log on.
— Teresa Wright Feb 10 · v7.22.0
↳ Developer reply (Feb 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
enjoy the application
— Walter Finnell Feb 10 · v7.23.0
↳ Developer reply (Feb 11)
Thank you so much for your review! ^KW
★★★★★
We are so happy with our Kia. The George Gee dealership in CDA is exceptional. Hayden and the whole staff were so helpful and informative! Don and Wanda Dear
— Wanda Dear Feb 10 · v7.23.0
↳ Developer reply (Feb 11)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
This is useless if you can't download the eServices app because your phone is too new 🤨
— Casaundra Feb 10 · v7.23.0
↳ Developer reply (Feb 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
works great
— Weston Little Feb 10 · v7.23.0
↳ Developer reply (Feb 11)
Thank you for your support! ^KW
★★★☆☆
I cannot set GeoFence Alerts; editing the old setting, deleting. Can only added which I don't want to. And if try to call customer support non emergency...wait forever.
— June C Feb 9 · v7.23.0
↳ Developer reply (Feb 11)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★★
Great app. Always useful.
— Rodney Sekerak Feb 9 · v7.23.0
↳ Developer reply (Feb 11)
Thanks a lot for your rating and safe rides :) ^KW
★☆☆☆☆
I think it's very wrong to tell a customer about all the features and then 3 months later they find out they have to pay to use those features, Subaru doesn't charge me to auto start my car and neither does Ford! Step up Kia!!!
— Rick Arledge Feb 9 · v7.23.0
↳ Developer reply (Feb 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
2FA to my PHONE...which I AM RUNNING THE APP ON! THAT IS THE STUPIDEST THING I HAVE EVER SEEN!!!
— Mark Klusman Feb 9 · v7.23.0
↳ Developer reply (Feb 11)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
it doesn't work on my car. does it work on a 2013 kia soul !
— Colby Feb 8 · v7.23.0
↳ Developer reply (Feb 11)
Apologies, no Kia vehicle before 2015 were equipped with the Kia Connect system. If you have any questions, please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★☆☆☆
can't find my login details on this app
— Vickie Dennis Feb 8 · v7.23.0
↳ Developer reply (Feb 8)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★☆☆☆☆
App doesn't load/open more than half the time. I guess the night sky has to be crystal clear. User friendly when it does work but it isn't often
— Andrew Freeman Feb 7 · v7.23.0
↳ Developer reply (Feb 8)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★★☆
I would love to see a standalone app for the watch
— Kel B Feb 6 · v7.22.0
↳ Developer reply (Feb 7)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★★★★
Very informative
— Ellis Moffett Feb 6 · v7.22.0
↳ Developer reply (Feb 7)
Thank you for your support! ^KW
★☆☆☆☆
Repeatedly notifies me that my doors are unlocked. I know. It's in my garage.
— Ed King Feb 5 · v7.23.0
↳ Developer reply (Feb 7)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★☆☆☆☆
Doesn't work but customer service claims they only have 3 employees to help the over 3000 people unable to log in. Calls go into a cue which take over a week for them to respond by email,with a fix that does not do anything. Then you have to call back and do it all over. There is no one to speak with who knows how to fix and no plan to correct the issue despite CS claiming thousands of people have the same issue. **RE response. that IS the number i am talking about. they admit they cannot help
— Ahnet S Feb 5 · v7.23.0
↳ Developer reply (Feb 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
very helpful. techy stuff and beyond. I cant imagine anyone not loving this car. Good job KIA.
— Tami Rodriguez Feb 5 · v7.23.0
↳ Developer reply (Feb 7)
Thank you so much for your review! ^KW
★★★☆☆
it almost works
— morton upshot Feb 5 · v7.23.0
↳ Developer reply (Feb 5)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
Great options for the rest of my term!
— James Oconnor Feb 5 · v7.23.0
↳ Developer reply (Feb 5)
Thank you so much for your review! ^KW
★★★★★
very good service 👏 I highly recommend it
— Philip Olson Feb 5 · v7.23.0
↳ Developer reply (Feb 5)
Thank you for your support! ^KW
★☆☆☆☆
since your update this app is useless and does not lock or start the car. fails Everytime I have refreshed app uninstalled and reinstalled
— Christopher Taranto Feb 5 · v5.7.0
↳ Developer reply (Feb 5)
Please contact us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with any questions you may have for this issue, so that we can help. Thank you! ^KW
★★★☆☆
most recent app update broke remote lock function, need to use the fob for remote lock now before I can start my car.
— Sheila D Feb 5 · v7.23.0
↳ Developer reply (Feb 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
my location doesn't update and trip history doesn't show all trips. Im not sure why it use to show all trips now it show hit and miss
— Mary Davis Feb 4 · v7.23.0
↳ Developer reply (Feb 5)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★☆☆☆☆
still trash doesn't work half the time
— Wayne Cooper Feb 4 · v7.23.0
↳ Developer reply (Feb 5)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★☆☆☆
I have a 2025 Kia Seltos. This app is constantly telling me that my doors are unlocked (they're not). And then when I try to lock it with the app, its says I have doors open (they're not). The only way to reset it is to go outside, and open every door and close it again. Really frustrating when I want to start & warm up the car because it's cold outside. However, when the app is working, its great.
— C. Lorich Feb 4 · v7.23.0 👍 27
↳ Developer reply (Feb 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
Great option
— harry reyes Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Thank you for your support! ^KW
★★★★☆
REALLY wish I could control climate without a $$$ subscription, but at least I can check my charging progress for free.
— Bradley Yarbrough Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Thank you for your feedback! Please let us know anymore feedback or questions you may have at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect so we can help you! ^KW
★★☆☆☆
Gotten worse with time sadly. Only connects to the car 20% of the time or so.
— Michael Sherman Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Please message us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect with details on this issue and any screenshots so we can help troubleshoot! ^KW
★★★☆☆
had a hard time with download of update
— Paul Rhodes Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
great app
— Tyler Lucas Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Thank you for your support! ^KW
★☆☆☆☆
glitches alot. It will give an error upon logging in but if I access the browser it works.
— Jennifer Johnson Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★☆☆
While it is very convenient, it doesn't work half the time
— Michael Albino Zurita Feb 3 · v7.23.0
↳ Developer reply (Feb 4)
Please send us screenshots and details on issues you may have experienced to us at https://ksupport.kiausa.com/ConsumerAffairs/Message/NewMessage *On step 3, Sub Category select Kia Connect Thank you! ^KW
★★★★★
wow
— Brian Hall SR Feb 2 · v7.23.0
↳ Developer reply (Feb 4)
Glad you like it! :) ^KW
★☆☆☆☆
every other day I have to verify with a text, text never comes
— Thomas McGough Feb 2 · v7.23.0 👍 1
↳ Developer reply (Feb 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
excellent service and info
— Roberto Perez Feb 2 · v7.23.0
↳ Developer reply (Feb 4)
Thank you so much for your review! ^KW
★☆☆☆☆
Very unresponsive. Commands issued to the car (for example: stop charging) aren't executing properly. and even when it does, the car keeps going back to charge. Too many paid subscriptions for what i thought were basic features for EV
— Andy Feb 1 · v7.23.0
↳ Developer reply (Feb 4)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
★★★★★
love it!
— Justin Yeager Feb 1 · v7.23.0
↳ Developer reply (Feb 4)
Thanks a lot for your rating and safe rides :) ^KW
★★★★★
works great
— Julie Maddox Feb 1 · v7.23.0
↳ Developer reply (Feb 1)
Thank you for your support! ^KW
★★★★★
Nice app. Very informative.
— Miguel Villasmil Feb 1 · v7.21.1
↳ Developer reply (Feb 1)
Thank you so much for your review! ^KW
★★★★☆
the app keeps reverting how I have my notification preferences saved. I turn off most of the email notifications (especially for small things like charging status), but then a month later the email notifications are all on again
— Natalie Fiesta Feb 1 · v7.23.0
↳ Developer reply (Feb 1)
Please call us at 844-886-9411 for help and follow up on this issue. Thank you! ^KW
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